Administrative Assistant (Japanese Business)

Responsibilities:

• Provide customer service to clients on the general enquiries pertaining to clients’ policies;
• Create and modify client/agent codes and updating of clients’ information in the system;
• Process and issue policies /endorsements;
• Check all policies and endorsements processed;
• Prepare cover letters to attach to policies for dispatch to clients;
• Prepare draft policy clauses and endorsements;
• Responsible for ensuring the accuracy of renewal notices, claims statistics and summary of insurance for review;
• Sort renewal notices and extract policy files for renewals due, prepare claims statistics and summary of insurance;
• Support the maintenance of an effective policy and/or document filing system by ensuring the proper filing endorsement copies faxed by clients are being filed together with office copy;
• Ensure policy jacket’s accuracy and sufficient stocks are in place;
• Other duties and assignments that may be instructed by the superior from time to time.

Requirements:

• Min. ITE qualification or related discipline;
• Preferably with minimum 1 year working experience;
• Prepare to take up Certificate In General Insurance (CGI) exam if required;
• Willingness to learn and meticulous;
• Possess good interpersonal and communications skills;

An attractive remuneration and bonus package will be offered to the successful candidate.