Key Account Administrator
About the company
A fabulous opportunity to join an expanding consumer business. With another record-breaking year and lots of growth plans ahead, this is a new role and opportunity to join a small team supporting the Sales Representatives, working alongside the customer service team. This is a varied role covering all aspects of support.
Your tasks
What will you do as a Key Account Administrator
- Provide day-to-day administrative support to Key Account Managers
- Process customer purchase orders, monitor order status and ensure orders are delivered accurately and on time
- Act as a key point of contact for major retail customers, responding to queries and resolving order or delivery issues
- Prepare weekly and monthly sales reports, tracking sales performance, customer KPIs, promotional activity and product performance
- Maintain accurate pricing, product listings, customer portals and retailer systems
- Monitor outstanding orders, delivery performance and customer service levels
Requirements
What will you need to be a Key Account Administrator
- Previous experience within Sales Administration, key account management of customer service
- Happy to be based onsite 5 days a week and be a driver with own transport
- Confident dealing with customer and support Sales Reps previously
- FMCG or Retailer experience would be an advantage
- Use Excel to an intermediate level and have used Sage
- Goes above and beyond for customers and commercial aware of business impact
What we offer
What’s on offer?
- Working hours at 9am to 5pm Monday to Friday
- 25 days holiday plus bank holidays
- Free products and product discount
- Free onsite parking, also accessible by public transport
- Full training and development
Other
Job Number 11424