Front Office Internship

Tivoli Doelen Amsterdam

Amsterdam

Published: 4 days ago

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Job description

Your Key Contributions to Memorable Stays As a Front Office Intern, you are one of the most important representatives of the hotel. You are (partly) responsible for providing a great experience for every hotel guest. After a training period, you will check in and out independently and you perform all administrative actions that are necessary to successfully manage a Front Office in a hotel. You maintain close contact with the guests, answer all their questions and provide them with a variety of information. You will also learn skills in the field of upselling and complaint handling. And most important, you will create a great team atmosphere, so all guests are welcomed with a smile.

Joining Tivoli Comes with Unique Advantages

• A compensation of €750 gross per month for all your hard work.
• Free online & offline training organized by our own Minor Hotels University Northern Europe.
• Employee rates starting from €36 in all our hotels worldwide, 30% discount in the F&B outlets, and Friends & Family discount up to 25%. Various discounts in (web)shops.
• Team building events, trips and holiday parties.
• The opportunity to grow within our company worldwide.
• You are an approachable person;
• You get energy from working with (international) guests;
• You are accurate, flexible and you have a perfect command of the English language;
• You always strive for perfect service.

Organisation

In the heart of the city center lies Tivoli Doelen Amsterdam. The hotel is the first five-star hotel in Amsterdam and dates back to the Golden Age. For three centuries, the hotel has provided accommodation to royal and legendary guests such as Empress Elisabeth of Austria and the Beatles. Rembrandt's The Night Watch was painted to be exhibited in the hotel. The 81 recently renovated...