hunting and closing commercial manager - Bogota

Location: Bogotá, Colombia (Modality: 100% on-site). Company: Leading multinational in risk-based security and quality for the supply chain. Reporting to: Corporate General Management. We are leading the strategic search for a transformational executive with a purely hunter and business closer profile to assume the Regional B2B Commercial Management and the leadership of Customer Success and Win-Back in Colombia.

THE STRATEGIC CHALLENGE

The central objective is to guarantee the 2026 regional profitability goal, which requires:

• Achieving a consolidated EBITDA margin of 25% and a sales volume of 5.5 million dollars.
• Directing a dual model: growing 9% in the physical product line and 25% through SaaS software licensing (@T-TRACK) and IoT integrations.
• Safeguarding revenue retention, accelerating the opening of new clients, and executing the strategic recovery of the portfolio.

KEY RESPONSIBILITIES

• B2B Hunting & Closing: Supervise the prospecting pipeline and accompany Account Executives (AEs) in closing negotiations with corporate accounts (Enterprise).
• Operations & After-sales: Ensure that Customer Success Managers (CSMs) execute the PHVA cycle, technical onboarding, and maintain the SLAs of the Level 1 support desk, protecting the technical reputation of the brand.
• Farming & Win-Back: Design upselling/cross-selling strategies together with Account Managers (AMs) and aggressively command the recovery of 1,500 historical clients towards the @T-TRACK ecosystem.
• Governance & Leadership: Administer the local P&L, audit assignment priorities in SAP Business One and HubSpot, and guarantee regulatory compliance (BASC V6, ISO 28000, ISO 27001).

REQUIRED EXECUTIVE PROFILE (SUCCESS PROFILE)

We are looking for a 360° profile, data-driven and with high commercial resilience:

• Education: Professional in Industrial Engineering, Administration, Marketing, International Business, or related fields. It is indispensable to have a Master's or Postgraduate degree (MBA, Strategic Management, CX, or related).
• Core Experience: Minimum 10 years of trajectory in key account management (KAM), retention, or Customer Success within the technology, supply chain, or logistics sector.
• SaaS Leadership: Minimum 10 years leading commercial teams (Inside Sales/CS) at a Colombia or regional level, with absolute mastery of recurring metrics (MRR/ARR, Churn Rate, NRR).
• Languages: Intermediate-advanced English (minimum B2, desirable C1/C2).

VALUE PROPOSITION

• Stability: Direct indefinite-term contract with the company.
• Compensation: Highly competitive executive base salary compared to the market.
• Variable Scheme: Attractive package of commissions and corporate benefits tied to the fulfillment of OKRs (SaaS, Hardware, Portfolio Health, and Expansion).
• Accelerators: Proportional payment from the initial fulfillment of goals and multipliers (double payment) for surpluses when exceeding the sales objective.

-Requirements-

• Minimum education: Postgraduate / Specialization
• 11 years of experience
• Languages: English
• Knowledge: Adherence to or compliance with standards, Ability to advise, Coordination ability, Team management, B2b, Supply chain, Quality, Management, Reporting, Risks
• Availability to travel: Yes

Keywords: lider, jefe, gerente, manager, director, chief, lead, jefatura, regente, salesman, saleswoman, seller, vendedor, comercial, salesperson