Administration Assistant

Job Title: Administration Assistant

Contract: Permanent Hours: Full Time, Monday to Thursday 8:30am to 5:00pm, Friday 8:30am to 4:30pm (alternative working patterns considered) Salary: up to £26,500 per annum, dependent on experience Location: Solihull, office based Benefits: 20 days annual leave plus bank holidays, pension scheme, free on-site parking, clear progression.

Are you looking to start or develop your career within a professional office environment? Our client, a successful and well-established business based in Solihull, is seeking an enthusiastic and organised Administration Assistant to join their friendly and supportive team. This is an excellent opportunity for someone at the start of their career. Working within a busy administration team, you will play an important role in ensuring customer enquiries, orders and internal processes are handled efficiently while delivering a high standard of customer service.

Key Responsibilities

• Answering incoming telephone calls and assisting customers with enquiries
• Processing customer orders and updating internal systems
• Maintaining accurate customer and company records
• Preparing documentation and administrative paperwork
• Liaising with customers and colleagues to ensure smooth day-to-day operations
• Responding to queries in a professional and timely manner
• Supporting the wider team with general administrative duties
• Ensuring all work is completed accurately and within agreed time frames

Skills & Experience

• Previous administration, retail, hospitality or customer service experience would be beneficial
• Excellent communication skills, both written and verbal
• Strong attention to detail and organisation skills
• Good knowledge of Microsoft Office, including Word, Outlook and Excel
• Positive attitude with a willingness to learn
• Ability to manage a varied workload
• Strong customer service skills
• Reliable, proactive and able to work as part of a team

Why Apply?

• Excellent opportunity to gain office-based experience
• Full training provided
• Friendly and supportive working environment
• Varied role with opportunities to learn new skills
• Stable and growing business
• Opportunity for long-term career development

If you are looking for an opportunity to begin or further your career within administration, we would love to hear from you. Apply today or contact Tirebuck Recruitment for further information.