Confirming Dispatcher

TIMEPROOFUSA is looking for a Confirming Dispatcher to support our scheduling and sales operations. This role is responsible for confirming customer appointments, managing the dispatch board, and keeping sales representatives’ calendars full.

We’re looking for someone who is fast, organized, customer-focused, and comfortable managing multiple priorities in a high-volume environment.

What’s In It for You

$25/HR + bonuses

Full Benefits Package --- Medical, Dental, Vision, 401k and PTO

Paid training and mentorship from industry-leading experts

High-energy, supportive team culture built on integrity, recognition, and fun

What You'll Be Doing

Contact customers to confirm appointments

Monitor and manage the dispatch/scheduling board

Update and move leads and appointments throughout the system

Reschedule appointments to maximize sales representatives’ calendars

Communicate appointment times and changes to customers

Make a high volume of customer calls while maintaining professionalism

Process information quickly and accurately

Manage multiple tasks and priorities simultaneously

Work closely with the sales team to maximize appointment opportunities

Maintain accurate customer and appointment information in the CRM

What We’re Looking For

ServiceTitan experience required

Five9 experience is a strong plus

Strong customer service and communication skills

Outgoing, friendly, and professional personality

Comfortable making a high volume of customer calls

Able to work quickly and make scheduling decisions in a fast-paced environment

Strong multitasking and organizational skills

Empathetic and customer-focused

Comfortable learning and communicating company products and services

Confident, proactive, and accountable

About Us

TIMEPROOFUSA is redefining the future of roofing. With fire-safe materials, sustainable technology, and a leadership team backed by decades of success in home remodeling, we’re building smarter, safer homes that stand the test of time.

Our core values—People First, Innovation, Customer Obsession, Integrity & Craftsmanship, and Profit Fuels Our Future—aren’t just words on a wall. They drive how we build, lead, and win together.

If you’re the kind of person who thrives on challenge, takes pride in excellence, and wants to be part of a team that’s changing the industry, this is your moment.

Apply today, take the next step in your career, and let’s build something extraordinary together.