restaurant supervisor

Education:

Other trades certificate or diploma.

Work setting:

Coffee shop.

Tasks:

• Requisition food and kitchen supplies.
• Supervise and co-ordinate activities of staff who prepare and portion food.
• Train staff in job duties, sanitation and safety procedures.
• Estimate ingredient and supplies required for meal preparation .
• Hire food service staff.
• Ensure that food and service meet quality control standards.
• Address customers' complaints or concerns.
• Maintain records of stock, repairs, sales and wastage.
• Food safety/handling skills.
• Professionalism in customer service.

Supervision:

• Cook (general).
• Food and beverage servers.
• Food service counter attendants and food preparers.
• Kitchen and food service helpers.
• 16-20 people.
• Working groups.
• Staff in various areas of responsibility.

Certificates, licences, memberships, and courses :

Food Safety Certificate.

Area of work experience:

Quality control and assurance.

Work conditions and physical capabilities:

• Fast-paced environment.
• Work under pressure.
• Standing for extended periods.
• Bending, crouching, kneeling.
• Walking.
• Attention to detail.

Personal suitability:

• Client focus.
• Efficient interpersonal skills.
• Excellent oral communication.
• Flexibility.
• Team player.
• Initiative.
• Dependability.
• Positive attitude.
• Leadership.

Screening questions:

• Are you available for shift or on-call work?.
• Are you available to start on the date listed in the job posting?.
• Are you currently a student?.
• Do you have experience working in this field?.
• Do you have the required certifications listed in the job posting?.
• Do you meet the language requirements listed in the job posting for the position (English or French)?.

Employment terms options:

• Early morning.
• Evening.

Experience:

1 year to less than 2 years.

Employment terms options:

• Shift.
• Morning.
• Night.
• Day.
• Weekend.

Financial benefits:

Gratuities.

Other benefits:

• Free parking available.
• Learning/training paid by employer.
• On-site housing options.
• Team building opportunities.

Support for youths:

Participates in a government or community program or initiative that supports youth employment.