Call Center Agent
We are looking for motivated and detail-oriented individuals to join our team as Customer Service & Data Entry Representatives.
The role involves handling basic customer inquiries, updating digital records, typing information, and providing general administrative support.
Job Responsibilities:
- Enter, update, and maintain information in company databases.
- Respond to customer inquiries through email, chat, and other communication channels.
- Type and organize digital documents and records.
- Review information to ensure accuracy and completeness.
- Maintain customer records and update spreadsheets.
- Assist with daily administrative and customer support tasks.
- Follow instructions and complete assigned tasks within deadlines.
- Basic computer and internet skills.
- Good typing speed and accuracy.
- Basic knowledge of Microsoft Word and Excel.
- Good written and verbal communication skills.
- Ability to read and understand instructions.
- Attention to detail and good organizational skills.
- Ability to work independently and manage assigned tasks.
- Previous experience is an advantage but not mandatory.
- Fresh graduates and entry-level candidates are welcome.