Progress Advisor(service/renewal)
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Job Responsibilities:
- Responsible for the overall management of student learning at the school, including course planning, schedule coordination, and progress tracking
- Communicate with overseas students' parents in English, providing regular feedback and answering inquiries to maintain trust between home and school
- Monitor students' performance and learning outcomes in class, help resolve learning issues, and organize offline interactive activities to enhance student engagement.
- Monitor student and teacher attendance, provide feedback on teaching quality, and help optimize the teaching service process
- Identify students' needs for course extensions and expansions, promote middle-school conversions, and maintain long-term relationships with students
Job Requirements:
- Basic English communication skills and the ability to communicate with the China headquarters in English
- Preference will be given to candidates with at least 1 year of experience as a homeroom teacher or in learning management within the education industry
- A strong sense of responsibility, empathy, excellent cross-cultural communication skills, and a strong service-oriented mindset
What You'll Get:
- Competitive salary
- Social security benefits, paid annual leave, holiday allowances
- Professional training (cross-cultural communication, teaching and service skills)
- International team environment, extensive career development opportunities
Skills: Sales and Marketing, Customer Engagement, Customer Service, Sales Planning, Sales Strategy, Customer Relationship Management, Communication Skills