IT Executive

1. JOB PURPOSE

The jobholder supports and assists the Home in the delivery, maintenance and administration of IT systems, infrastructure and related compliance processes, ensuring smooth day-to-day operations at 3 sites.

2. DUTIES AND RESPONSIBILITIES

2.1Primary Responsibilities and Duties (80%)

• 2.1.1 Administer user accounts and access across THKNH's IT systems and platforms (e.g. IRMS, ILTC, email, SharePoint, Power Platform), including provisioning, de-provisioning and permissions management.
• 2.1.2 Manage and monitor IT-related vendor and service contracts to ensure services are delivered to standard and on time.
• 2.1.3 Ensure timely processing of IT-related payables to minimise accruals.
• 2.1.4 Maintain and troubleshoot end-user computing equipment, including hardware setup, imaging, and warranty/asset tracking.
• 2.1.5 Support facial recognition biometrics systems and access-control infrastructure relevant to the assigned site.
• 2.1.6 Support the Home's website management and basic IT security hygiene (e.g. patching, backups, incident escalation).
• 2.1.7 Support data protection (PDPA) compliance tasks as directed by the appointed Data Protection Officer(s), including technical implementation of safeguards.
• 2.1.8 Reportto the Director on all operational and technical matters relating to IT.

2.2Secondary Responsibilities and Duties (20%)

• 2.2.1 SupportIT-related project and compliance-coordination work as assigned.
• 2.2.2 Any other duties as assigned.