retail store supervisor

Education:

Secondary (high) school graduation certificate.

Work setting:

Retail service establishment. Retail business.

Tasks:

• Assign sales workers to duties.
• Authorize return of merchandise.
• Establish work schedules.
• Sell merchandise.
• Prepare reports on sales volumes, merchandising and personnel matters.
• Resolve issues that may arise, including customer requests, complaints and supply shortages.
• Organize and maintain inventory.
• Supervise and co-ordinate activities of workers.
• Manage cash.
• Oversee payroll administration.
• Supervise office and volunteer staff.

Supervision:

3-4 people. Grocery clerks and shelf stockers. Retail salespersons and sales clerks.

Personal suitability:

• Accurate.
• Client focus.
• Efficient interpersonal skills.
• Excellent oral communication.
• Flexibility.
• Organized.
• Reliability.
• Team player.
• Dependability.
• Initiative.

Experience:

1 to less than 7 months.

Employment terms options:

• Early morning.
• Evening.
• Morning.
• Night.

Support for persons with disabilities:

Offers mentorship, coaching and/or networking opportunities for persons with disabilities .

Support for newcomers and refugees:

Offers mentorship programs that pair newcomers and/or refugees with experienced employees .

Support for youths:

Offers mentorship, coaching and/or networking opportunities for youth.

Support for Veterans:

Offers mentorship, coaching and/or networking opportunities for Veterans.

Support for Indigenous people:

Offers mentorship, coaching and/or networking opportunities for Indigenous workers .

Support for mature workers:

Offers mentorship, coaching and/or networking opportunities for mature workers .

Supports for visible minorities:

Offers mentorship programs that pair members of visible minorities with experienced employees.