Customer Planning & Coordination Lead

Your tasks

1. Prepare and monitor weekly Fill Rate reports and present data to customers.
2. Analyze and adjust Demand Forecast to align with factory production capacity.
3. Monitor and manage Capacity Planning to prevent delivery risks.
4. Coordinate with customers and internal departments to ensure production plans meet targets.
5. Manage and update information in customer systems, such as LPD, CP Portal, and related systems.
6. Monitor and drive Pull Forward plans to increase production and delivery efficiency.
7. Analyze data and prepare summary reports regarding Sourcing Plan and production status.
8. Proactively manage risks and resolve issues that may affect customer KPIs.

Requirements

1. Bachelor's degree or higher in Business Administration, Logistics Supply Chain, Industrial Engineering, or related fields.
2. At least 1–2 years of experience in Planning, Supply Chain, Demand Planning, or Production Coordination.
3. Good English communication skills, including speaking, reading, and writing.
4. Analytical, planning, and multitasking skills.
5. Coordination skills with various parties, both internally and externally.
6. High attention to detail, high responsibility, and proactive problem-solving skills.
7. Proficiency in Microsoft Office, especially Excel.
8. Knowledge of SQL Server, Power Query, and Data Analysis.
9. Understanding of ERP systems or customer data management systems.
10. Understanding or ability to apply AI Tools in work.