Bookings and Payroll Coordinator

Responsibilities

Managing healthcare staff bookings and rotas

Receiving and processing client shift requests

Allocating suitable staff to available shifts

Confirming shifts with clients and workers

Managing cancellations and arranging replacement cover

Maintaining accurate booking records and staff availability

Identifying staffing shortages and coordinating requirements with the recruitment team

Checking weekly timesheets against confirmed shifts

Calculating staff pay accurately using the correct rates and hours

Checking mileage and authorised expenses

Identifying discrepancies, missing timesheets and potential duplicate payments

Preparing weekly payroll for management approval

Producing concise operational and staffing reports

Communicating professionally with UK clients and healthcare workers

Requirements:

Exceptionally organised and detail-oriented

Very confident using Excel and/or Google Sheets

Comfortable working with numbers and payroll calculations

A strong critical thinker and problem-solver

Proactive rather than waiting to be told what to do

Able to prioritise urgent staffing requirements

Able to work independently with minimal supervision

Calm and accurate when working under pressure

An excellent written and verbal communicator

Reliable and trustworthy with confidential information