F&B Operations Manager | 5 Days | $3K–$4K | Korean Cuisine Restaurant - 0220
F&B Operations Manager Basic Salary: $3,000 – $4,000 Working Days: 5 Days per Week (Based on Roster) Working Hours: 10:00am – 10:00pm (2.5-hour break) Benefits: Breakfast and lunch provided Working Location: Somerset Job Responsibilities
- Front-of-House Operations
Oversee daily front-of-house (FOH) operations to ensure smooth service flow and a positive guest experience.
Ensure compliance with service standards and Standard Operating Procedures (SOPs).
Handle first-level customer complaints and resolve service-related issues promptly.
Maintain staff grooming, conduct, and service standards.
Ensure proper execution of daily opening and closing procedures.
- Staff Management
Prepare staff duty rosters and allocate manpower according to operational needs.
Monitor staff attendance, punctuality, and discipline.
Conduct on-the-job training for FOH staff.
Provide feedback on staff performance during probation and monitor their progress.
- Daily Operations
Oversee daily restaurant operations to ensure smooth and efficient service.
Coordinate with the kitchen team to ensure timely food preparation and service.
Assist with frontline service during peak periods when required.
Monitor table turnover and service efficiency.
Supervise on-site takeaway and delivery operations.
- Compliance and Reporting
Ensure compliance with relevant SFA and NEA regulations.
Enforce company policies and the code of conduct.
Identify and escalate operational issues to management promptly.
Job Requirements Relevant experience in F&B operations or restaurant management is preferred.
Chan Kai Wen Reg R23114137 THE SUPREME HR ADVISORY PTE LTD EA No: 14C7279