6723 - Customer Relation Specialist [up to $4000 | Education Industry]

Customer Relations Specialist Working days : Monday to Friday

Working hours : 8:30 AM – 6:15 PM (44 hours/week)

Salary : $3,500 – $4,000 per month + Commission

Location : (Support nearby centre)

Choa Chu Kang ↔ Choa Chu Kang

Woodlands ↔ Hougang

Pandan Valley ↔ Jurong East

Diploma holder

3 years of sales experience, preferably in EC Industry

Willing to work weekends as required (to support parent visits)

Key Responsibilities:

1. Lead Management & Conversion

Engage inbound and outbound leads (calls, walk-ins, digital enquiries)

Build rapport with parents and understand their needs

Present the school’s value proposition, curriculum, and programmes

Drive conversion of leads into centre visits and enrolments

1. Centre Tours & Sales Closure

Conduct centre tours for prospective parents

Communicate curriculum, teaching approach, and child outcomes

Take full ownership of closing enrolments, including follow-ups and securing commitment

1. Customer Experience Excellence

Deliver a premium experience for every parent interaction

Ensure timely and consistent follow-ups before and after visits

Build long-term relationships with parents to support retention and referrals

Act as the primary point of contact for parents throughout their journey

1. Brand Representation

Represent the centre brand 

Ensure consistency in messaging and service delivery aligned with brand values

1. Performance & Targets

Achieve and exceed individual targets for:

Lead-to-visit conversion

Visit show-up rates

Enrolments

Maintain accurate tracking of leads, follow-ups, and outcomes

Continuously improve conversion performance through feedback and learning

📲Interested candidates, please WhatsApp your resume to: +65 9642 0989 (Han) 📧 Or email your resume to:  supreme.cc.han@gmail.com 👤Chaw Chiaw Han | R22106723🏢 The Supreme HR Advisory Pte Ltd | EA 14C7279