2683 - Customer Service Executive - Childcare Industry / Punggol

WhatsApp: +65 90820021 (Kyler) Email: kylergan.supreme@gmail.com Location: Punggol Salary: $3000 - $3800 (Depends on experience) Working days and timing: Mon - Fri, 9am - 6.30pm

Responsibilities:

Operations

• Increase enrolment through engagement of customers.
• Handle and ensure smooth fee collection.
• Answer all calls in a courteous manner, route calls, take messages and provide information to customers.
• Greet all visitors and ensure that all security procedures are upheld.
• Prepare and submit reports.
• Ensure safety and health of children at all times.
• Maintain a good administrative system for the centre, ensure all data, records and reports are updated and compiled timely.
• Responsible for registration and maintaining the waiting list as well as assisting the in the daily operations of the Centre.

Administration

• Ensures the centre administration functions smoothly.
• Coordinate and distribute Centre correspondence.
• Maintain appearance of reception and office and common areas.
• Update and maintain centre files in an orderly manner in accordance with regulations and guidelines.
• Coordinate and ensure office equipment is in working order.
• Liaise with suppliers to ensure timely delivery of goods and services.
• Handle claims for petty cash accounts.

Communications

• Interface with parents on enrolment matters, school fee collections and operation enquiries.
• Maintain positive relationships with parents, children and co-workers.

Personal Development

• Attend training workshops, conferences in order to maintain and improve professional competence.

Requirement:

• Childcare customer service/admin experiences

The Supreme HR Advisory Pte. Ltd | 14C7279 Gan Kai Le | R23112683