[0580] Restaurant Operations Manager - Somerset / 5 days!! - Roster / $4k
Working Days: 5 days work (based on roster) Working Hours: 10am - 10pm (2.5 hours break, breakfast & lunch provided) Working Location: Somerset Basic Salary: $3000 - $4000 (service fee distribution available)
Job Description:
A. Front-of-House Operations
- Oversee FOH service flow and guest experience
- Ensure compliance with all service SOPs
- Act as first-level handler for customer complaints
- Supervise staff grooming, conduct, and service standards
- Ensure proper execution of opening and closing procedures
B. Staff Management
- Prepare FOH duty rosters and manpower allocation
- Monitor attendance, punctuality, and discipline
- Conduct on-the-job training for FOH staff
- Provide probation feedback and performance observations
C. Daily Operations
- Ensure smooth daily restaurant operations
- Coordinate service timing with kitchen operations
- Support service operations personally during peak hours
- Maintain table turnover efficiency
- Supervise takeaway and delivery workflow on-site
D. Compliance & Reporting
- Ensure compliance with SFA / NEA regulations
- Enforce Company policies and code of conduct
- Escalate operational issues promptly
Requirements:
Candidates with relevant working experience preferred
The Supreme HR Advisory Pte. Ltd || 14C7279 Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580