food services manager

*POSITION: *Food Service Manager.

As the Food Services Manager, you are responsible for managing the day-to-day operations of Rekai Centre at Sherbourne Place. A non-profit 90 bed Long Term Care Home downtown Toronto. You are passionate about the pleasurable dining, menu and service as it relates to seniors in long-term care.

• *REPORTING TO*: This position reports directly to the Executive Director (ED) of the Home and the Director of Nursing Services (DNS).
• *STATUS:* FSM ? Full-Time Position. In-person, Onsite - No Remote, No Hybrid
• *SCHEDULE*: As per the organization?s needs: 5 days a week including On Call and some weekends.
• *LOCATION:* Downtown Toronto: Rekai Centre at Sherbourne Place

*KEY ACCOUNTABILITIES *_*but not limited to*_

*Dietary Operations & Resident Dining*

• Plan, organize, and oversee the day-to-day operations of the Dietary Department in accordance with Home-wide initiatives, policies, and standards.
• Develop menus, recipes, and production guidelines that support nutritional requirements, resident preferences, food quality, and consistency.
• Ensure meals are prepared, presented, and served in accordance with established quality, safety, and service standards.
• Maintain a visible presence in the kitchen and resident dining areas and participate in meal preparation and service as required.
• Demonstrate knowledge and effective management of special diets and related dietary requirements.

*Leadership & Staff Management*

• Manage recruitment, selection, scheduling, coaching, and performance management of Dietary staff to support Resident Pleasurable Dining
• Develop and coordinate staff orientation, education, and in-service training programs.
• Interpret and implement departmental policies, procedures, and operational standards.
• Effectively manage workplace issues and resolve concerns using sound communication, interpersonal, and conflict-resolution skills.

*Budget & Financial Management*

• Develop, monitor, and manage the Dietary Department budget.
• Apply effective purchasing practices to maximize value while maintaining resident dining quality and service standards.
• Monitor food, supply, and labour costs and implement strategies to control expenses and minimize waste.

*Regulatory Compliance & Quality*

• Ensure compliance with applicable legislation, regulations, Public Health requirements, food safety and sanitation standards, and workplace health and safety requirements.
• Maintain appropriate standards for food purchasing, storage, handling, preparation, service, and sanitation.
• Maintain current knowledge of applicable Ontario long-term care, food safety, and occupational health and safety requirements.

*QUALIFICATIONS*

*Education & Professional Qualifications*

• Active membership in the Canadian Society of Nutrition Management (CSNM).
• Degree or diploma in Food and Nutrition Management, Business Administration, Hotel and Restaurant Management, or a related field.
• Proficiency with dietary management software and Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
• Working knowledge of Ontario legislation, regulations, and standards applicable to long-term care, food premises, public health, and occupational health and safety.

*Special Requirements*

• Working knowledge of special diets.
• "All Clear" Vulnerable Sector Check not less than 6 months old
• Current TB screening, COVID and Influenza vaccination

*Experience*

• Minimum two years of supervisory experience, preferably within healthcare or long-term care.
• Demonstrated experience leading food services team, preferably in a unionized environment.
• Experience with large scale food purchasing, inventory management, budgeting, scheduling, and labour planning.

*Skills & Abilities*

• Strong written and verbal communication skills.
• Strong judgment and problem-solving abilities.
• Self-directed, organized, and able to manage competing priorities.
• Strong commitment to resident-centred service and a po