Internal Sales Executive

Our client is seeking an Internal Sales Executive to join their established industrial supply business . This role combines inbound sales, account management, and customer relationship building, offering a varied position within a supportive and team-focused environment. You'll be responsible for managing enquiries, developing existing accounts, building long-term customer relationships, and identifying opportunities to grow sales across the customer base. In return, you'll receive a competitive salary, OTE of up to £42,000, industry-specific training, and the opportunity to build a long-term career with a well-respected company.

This position would suit a proactive sales professional who enjoys working closely with customers and delivering excellent service.

Key responsibilities:

• Handle inbound sales enquiries via telephone and email, providing prompt and professional response
• Understand customer requirements to recommend suitable products and solutions
• Prepare and manage quotations, ensuring follow-through to secure orders
• Identify opportunities for upselling and promoting complementary products
• Proactively contact existing customers to develop repeat business and maximise account potential
• Follow up on previous quotations, enquiries, and sales opportunities to convert leads
• Support Area Sales Managers with pricing, quotations, and customer engagement
• Build and maintain strong, long-term relationships with key accounts
• Handle general customer service queries professionally and resolve issues efficiently
• Maintain accurate customer, quotation, and sales data within the CRM system
• Collaborate with purchasing, accounts, and warehouse teams to ensure excellent customer service delivery

About you:

• Minimum of two years' experience in internal sales, account management, or B2B sales roles
• Confident, engaging telephone manner and excellent communication skills
• Strong customer service ethos combined with a proactive, commercial mindset
• Experience preparing and managing quotations confidently
• Highly organised, dependable, with ability to multitask effectively
• Ownership-focused, from initial enquiry through to order completion
• Team-oriented with the ability to collaborate effectively within a small, dynamic environment
• Competent in CRM, email communication, and standard office software
• Experience in abrasives, tooling, engineering supplies, or industrial markets would be advantageous but not essential; strong B2B sales ability remains key

What’s on offer:

• £35,000 basic salary
• Realistic OTE of £42,000
• Established customer base with significant account development opportunities
• Varied role encompassing inbound demand and proactive sales activities
• Close collaboration with regional sales managers to influence growth strategies
• Comprehensive product and industry-specific training
• 20 days' annual leave, increasing with service by up to five days
• A stable, friendly working environment within an established company

The Recruitment Consultancy is acting as an Employment Agency for permanent recruitment and an Employment Business for the supply of temporary workers.