Telesales Agent
Your tasks
As a Telesales Agent, you will be responsible for generating leads, making outbound calls, and successfully closing sales to achieve the company's sales objectives.
- Make outbound calls to potential and existing customers.
- Generate leads through various channels and identify sales opportunities.
- Present, promote, and sell products/services using solid arguments to existing and prospective customers.
- Achieve sales targets and outcomes within the specified timeframe.
- Handle customer inquiries and provide accurate information about products/services.
- Maintain and develop relationships with customers to ensure high levels of customer satisfaction andloyalty.
- Update customer records accurately in the CRM system.
- Attend regular training sessions to improve product knowledge and sales techniques.
- Collaborate with the sales team to develop sales strategies and campaigns.
- Provide feedback on customer needs, interests, and competitor activities.
Requirements
Summary We are seeking a motivated and experienced Telesales Agent to join our sales team. The ideal candidate will have at least 2 years of experience in telesales or a related field and hold a diploma in a relevant discipline. As a Telesales Agent, you will be responsible for generating leads, making outbound calls, and successfully closing sales to achieve the company's sales objectives.
- Diploma in Sales, Marketing, Business Administration, or a related field.
- Minimum of 2 years' experience in telesales or a similar role.
- Proven track record of successfully meeting sales quotas.
- Excellent communication and interpersonal skills.
- Strong negotiation and closing skills.
- Ability to handle rejection and remain calm under pressure.
- Proficient in using CRM software and Microsoft Office Suite.
- Self-motivated with a results-driven approach.
- Strong organizational and time management skills.
What we offer
Salary Range: Net 15,000 plus commissions