Business Transformation Project Manager

The Padana ServicesLagosroam-ngpublished 07/21/2026

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Must-have:FinTechLeadPrincipal

Responsibilities:

Process Mapping: Analyze and map out existing banking processes across credit underwriting, account opening, customer service, and verification branches. Automation Engineering: Identify tasks suited for Robotic Process Automation (RPA), system integrations, and digital documentation workflows. Cross-Functional Execution: Lead transformation projects by coordinating across product, risk, legal, and operations divisions. Change Governance: Design operational playbooks, staff training schedules, and system-adoption metrics to ensure process upgrades stick. Efficiency Analytics: Track operating costs and Turnaround Times (TAT) to measure the explicit financial impact of operational changes.

Requirements:

Minimum of a Bachelor’s degree in business Strategy, Operations Management, Engineering, or a related field. Lean Six Sigma or PMP certification is preferred. Minimum of 4–6 years of experience in management consulting, business architecture, or operations re-engineering within financial services or tech companies. Mastery of process mapping software (Lucidchart, Visio), strong data analysis, and advanced stakeholder management skills.