Senior HR Generalist

JOB SUMMARY

The Senior HR Generalist supports the day-to-day operations of the Human Resources function, covering recruitment, onboarding, employee records, HR administration, and general employee relations support. This role acts as a key point of contact for employees on HR-related matters and ensures HR processes are carried out accurately, efficiently, and in compliance with company policy and applicable labor regulations.

KEY RESPONSIBILITIES

Recruitment & Onboarding

• Assist in end-to-end recruitment: posting job vacancies, screening candidates, scheduling and coordinating interviews.
• Conduct initial candidate screening and administer pre-employment requirements (documents, background checks, offer letters).
• Coordinate new hire onboarding, including orientation sessions, induction materials, and first-week check-ins.

HR Administration & Records

• Maintain accurate and up-to-date employee records (personal data, contracts, attendance, leave) in the HRIS or company database.
• Prepare HR documents and letters, including employment contracts, confirmation letters, and certificates of employment.
• Support payroll processing by providing accurate attendance, leave, and employee data to the payroll team/provider.
• Administer employee benefits enrollment and respond to employee queries regarding benefits.

Employee Relations & Engagement

• Serve as a first point of contact for employees on general HR questions, policies, and procedures.
• Support the resolution of employee concerns and escalate complex issues to the HR Manager/Supervisor as needed.
• Assist in organizing employee engagement activities and internal communications.

Compliance & Policy Support

• Support the HR Manager in ensuring company policies comply with applicable labor laws and regulations.
• Assist in maintaining documentation required for labor audits, BPJS (or equivalent statutory programs), and other regulatory reporting.
• Monitor and help enforce compliance with company policies (attendance, code of conduct, etc.).

Performance Management Support

• Assist in coordinating the performance review cycle, including tracking submission deadlines and consolidating review data.
• Support managers with basic guidance on performance management processes and documentation.

REQUIREMENTS & QUALIFICATIONS

• Bachelor's degree in Human Resources, Psychology, Law, Business Administration, or a related field.
• 3–5 years of relevant experience in an HR generalist, HR administration, or recruitment role.
• Working knowledge of Indonesian labor law and standard HR practices.
• Familiarity with HRIS systems and Microsoft Office (Excel in particular).
• Strong attention to detail, organizational skills, and ability to handle confidential information.
• Good communication skills, both written and verbal, in Bahasa Indonesia; working proficiency in English is an advantage.
• Able to work both independently and collaboratively within a small HR team.

KEY COMPETENCIES

• Attention to detail and accuracy in documentation and data management.
• Service orientation — responsive and approachable to employee needs.
• Time management and ability to handle multiple administrative tasks concurrently.
• Discretion and confidentiality in handling sensitive employee information.
• Basic problem-solving and escalation judgment.

Skills: Microsoft Office, Payroll, HRIS Database Management, Administration, Recruitment, Google Sheets, Google Docs, People Development, Human Resource Development (HRD), Microsoft Outlook