Membership & Marketing Officer
Nairobi Club is seeking a dynamic and experienced Membership & Marketing Officer to drive membership growth, strategic partnerships, social media engagement and brand visibility.
π Location: Upperhill, Nairobi
Required Skills: βͺ Exceptional leadership and a clear sense of direction.
- Detail-oriented and capable of delivering high-quality outputs.
- Excellent interpersonal skills to build strong rapport with others.
- Ability to effectively communicate timelines and project progress with
both internal and external management.
- A start-up personality: entrepreneurial, ambitious, independent, detailoriented, proactive, flexible, and resilient.
- Excellent problem-solving and analytical ability in cross-functional and
multi-cultural environments; able to define problems, collect relevant data, extract meaning and draw valid conclusions.
- Proven ability to work as part of a management team to develop and
implement strategy in a memberβs club will be an added advantage.βͺ Practical experience in the application of digital marketing and social
Responsibilities
- Work with the CEO to develop and implement membership recruitment strategies.βͺ Deliver an excellent level of service to members, ensuring well-informed and prompt
responses to membership enquiries, cost efficiency and Member Database system efficiency.
- Lead the marketing function and identify, analyze, and implement new business
growth opportunities.
- Implement the Club's marketing vision and strategy in line with the
strategic plan.
- Conduct market intelligence exercises to benchmark the Club's services/products
against competitors.
- Implement marketing, advertising and promotional tasks and carry out effective
management of the marketing, advertising and promotional activities of the Club.
- Onboarding sponsorships and strategic partners for the Club's various
sections and activities.
- Driving revenue growth extensively.
- Developing and managing the annual events calendar while securing sponsorships.
- Enhancing the Club's brand visibility and market presence through strategic
marketing, partnerships, and promotional initiatives.
- Generate and implement new product development plans including revamping
Branded Club merchandise and souvenirs.
- Promote Events: Collaborate with others to create promotional materials
for events, such as flyers and posters.
- Send out e-invites, invoices, reminders, and follow up on event payments.
- Develop a thorough knowledge of the member database system.
- Ensure effective communication of weekly/monthly events to members.
- Manage social media: Create and maintain social media accounts
and post engaging content.
- Ensure that the quality and content of the quarterly newsletter are
consistent, exciting and engaging.
- Any other duties as may be reasonably expected, and which arecommensurate with the level of the post
Send your application through the Email provided
Subject line:Nairobi ClubMembership & MarketingCoordinator Application