shop manager

Education:

Bachelor's degree. or equivalent experience.

Work setting:

• Antique store.
• Retail service establishment.
• Gift shop.
• Jewellery store.
• Coffee shop.
• Hobby/crafts/novelty store.
• Home decor.
• Café.

Tasks:

• Direct and control daily operations .
• Evaluate daily operations .
• Plan and organize daily operations.
• Manage staff and assign duties.
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales.
• Determine merchandise and services to be sold.
• Implement price and credits policies.
• Locate, select and procure merchandise for resale.
• Develop and implement marketing strategies.
• Resolve issues that may arise, including customer requests, complaints and supply shortages.
• Recruit, hire and supervise staff and/or volunteers.
• Supervise office and volunteer staff.
• Manage contracts.

Supervision:

3-4 people.

Computer and technology knowledge:

• Spreadsheet.
• Adobe Acrobat Reader.
• MS Word.
• Shopify.
• Lightspeed.
• MailChimp.

Area of work experience:

Restaurant.

Area of specialization:

Shipping and receiving.

Security and safety:

Criminal record check.

Transportation/travel information:

Own transportation.

Work conditions and physical capabilities:

• Fast-paced environment.
• Work under pressure.
• Tight deadlines.
• Handling heavy loads.
• Attention to detail.
• Sitting.
• Combination of sitting, standing, walking.
• Standing for extended periods.

Personal suitability:

• Adaptability.
• Analytical.
• Collaborative.
• Creativity.
• Efficiency.
• Energetic.
• Goal-oriented.
• Hardworking.
• Integrity.
• Outgoing.
• Positive attitude.
• Proactive.
• Quick learner.
• Time management.
• Client focus.
• Efficient interpersonal skills.
• Excellent oral communication.
• Excellent written communication.
• Flexibility.
• Interpersonal awareness.
• Judgement.
• Organized.
• Team player.
• Maturity.
• Patience.
• Resourcefulness.
• Ability to multitask.

Screening questions:

1. Are you available for shift or on-call work?.
2. Do you have experience working in this field?.
3. Do you meet the language requirements listed in the job posting for the position (English or French)?.

Employment terms options:

Evening.

Experience:

2 years to less than 3 years.

Employment terms options:

• Flexible hours.
• Morning.
• On call.
• Day.
• Weekend.

Green job:

Involves duties and responsibilities that lead to positive environmental outcomes.

Other benefits:

Other benefits.

Support for newcomers and refugees:

Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees .

Support for youths:

Offers on-the-job training tailored to youth.

Supports for visible minorities:

Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.