F&B GENERAL MANAGER
Must-have:SeniorLead
Your tasks
We are seeking an experienced, visionary, and results-driven F&B General Manager to lead operations, strategy, and growth of our F&B establishment, managing teams, financial performance, service standards, and regulatory compliance.
- Oversee daily operations across all F&B outlets to deliver consistent, high-quality guest experiences
- Enforce hygiene, food safety, and operational standards in compliance with SFA and MOM regulations
- Optimize operational efficiency, inventory control, and supplier/vendor management to reduce waste and control costs
- Manage full Profit & Loss (P&L) performance, drive revenue growth, and control labor and food costs
- Prepare annual operating budgets, sales targets, and monthly financial forecasts to support business planning
- Analyze sales data, POS reports, and market trends to optimize menu pricing and profitability
- Lead recruitment, training, performance evaluations, and career development for service and kitchen teams
- Cultivate a positive, collaborative, and professional work environment to retain top talent
- Collaborate with Executive Chef and Bar Managers to develop exceptional dining and beverage concepts
- Partner with marketing teams to design promotional campaigns, guest retention strategies, and seasonal events
- Engage actively with guests to collect feedback and resolve service escalations promptly
Requirements
Required competencies and certifications
- Proven experience managing P&L, budgeting, and cost optimization in the hospitality sector
- Proficiency in modern F&B Point-of-Sale (POS) systems (e.g., Toast, Lightspeed, OpenTable) and inventory software
- Sound understanding of SFA health codes, liquor licensing, labor laws, and workplace safety (WSH) standards
Preferred competencies and qualifications
- Diploma or Bachelor’s Degree in Hospitality Management, Culinary Arts, Business Administration, or related field
- Minimum 3 years of senior leadership experience in a high-volume restaurant, hotel F&B division, or multi-outlet dining venue
- Exceptional interpersonal, communication, and conflict-resolution skills to lead teams and manage guest relations
- Strong business acumen with the ability to perform effectively under high-pressure, fast-paced environments