Job Responsibilities
- Develop and implement business development strategies to increase restaurant revenue and profitability.
- Identify new business opportunities for restaurant dining, buffet breakfast, catering and group dining services.
- Establish partnerships with hotels, travel agencies, tour operators and corporate organisations.
- Promote buffet breakfast packages to hotels, tourists, corporate groups and walk-in customers.
- Secure regular breakfast bookings and corporate food service contracts.
- Develop attractive buffet breakfast packages, group rates and promotional offers.
- Coordinate with kitchen and operations teams to ensure food quality, menu variety and service standards.
- Develop and execute sales and marketing campaigns to promote restaurant and buffet breakfast services.
- Generate new business leads through networking, direct marketing and business partnerships.
- Conduct business meetings, presentations and negotiations with potential clients.
- Build and maintain strong relationships with existing customers and business partners.
- Monitor market trends, competitors and customer preferences to identify growth opportunities.
- Develop strategies to increase dine-in, takeaway, delivery, catering and buffet breakfast sales.
- Monitor sales performance, customer volume, revenue and business profitability.
- Prepare monthly business development reports, sales forecasts and performance updates for management.
- Coordinate with restaurant managers, chefs and operational teams to ensure smooth business operations.
- Identify opportunities to expand restaurant services and secure new business contracts.
- Handle corporate enquiries, customer feedback and business-related complaints.
- Recommend new promotional activities and business strategies to improve brand awareness.
- Perform other business development and management duties assigned by the company.
Job Requirements
- Relevant experience in business development, restaurant, F&B or hospitality operations.
- Strong sales, negotiation and business development skills.
- Good knowledge of restaurant and buffet breakfast operations.
- Ability to develop hotel, corporate and travel agency partnerships.
- Excellent communication and interpersonal skills.
- Ability to generate new business opportunities and secure commercial contracts.
- Strong customer relationship management abilities.
- Self-motivated, independent and target-driven.
- Good organisational and problem-solving skills.
- Ability to work independently and coordinate with different operational teams.
- Proficient in Microsoft Office and business reporting tools.
