Case Manager (New Business)

THE HACENS TALENT PTE. LTD.Singaporemycareersfuturepublished 10/15/2026
  • Prepare and ensure theaccuracy of sales illustrations requested by business partners and salesconsultants.
  • Maintain consistentengagement with sales consultants to assist in the preparation and managementof insurance applications.
  • Provide professional andtimely updates to team members and sales consultants regarding the status ofinsurance applications.
  • Accurately and promptlyinput client, meeting, and case file information into the CRM system.
  • Submit new businessdocuments accurately and within the required timeframe.
  • Support team members with sales illustrations, case management, medical requirements, and presentations.
  • Ensure full compliance with internal policies and procedures, as well as MAS regulatory requirements.
  • Liaise between the New Business and Finance teams regarding paid reports and other business and financial reports.
  • Perform any other ad hoc tasks as assigned by the Management.

Requirements

  • Candidates with 2 - 4 years of experience in the insurance industry will be advantageous in the role
  • Strong attention to detail and accuracy in handling client information, case files, and administrative records.
  • Good organisational and time-management skills, with the ability to manage multiple applications and meet submission deadlines.
  • Strong communication and interpersonal skills to liaise effectively with sales consultants, business partners, internal teams, and the Finance department.
  • Proficiency in using CRM systems to maintain accurate client, meeting, and case information.
  • Ability to coordinate medical requirements, case documentation, and application status updates in a timely and professional manner.
  • Understanding of regulatory compliance and internal procedures within the insurance industry, including applicable MAS requirements.