ASSISTANT SUPERVISOR / SUPERVISOR (FULL TIME)

Join Our Team as an Assistant Supervisor / Supervisor!

Job Description: Lead and motivate the team to deliver excellent customer service that enhances customer satisfaction and loyalty Ensure smooth daily operations, including managing customer orders and staff assignment Oversee cash handling processes and ensure accuracy in processing vouchers, cash, credit, and debit transactions Maintain up-to-date knowledge of menu offerings, promotions, and sales strategies to effectively support sales targets and customer engagement Demonstrate proficiency in all Counter Crew responsibiltiies and across various workstations Enforce compliance with food safety and hygiene standards to uphold health regulations and ensure a safe environment for customers and staff Maintain a clean, organized, and efficient workspace Assist in training and mentoring new team members Handle customer feedback promptly and resolve issues efficiently

What We're Looking For: Proven experience in a supervisory or team leader role, preferably within the customer service or food service industry Strong leadership and team management skills Willingness to work on a rotating shift schedule, including weekends and public holidays Excellent communication and interpersonal skills Ability to perform effectively in a fast-paced environment and handle operational challenges with resilience Strong organizational skills with attention to detail Candidates with more experience may be considered for the Supervisor role

What's In It for You? Competitive base salary + meal allowance + attractive sales incentives + bonus Annual leave + Birthday leave Comprehensive medical coverage Opportunities for career growth and leadership development Exclusive staff discounts

Ready to take the lead and grow your career with us? Apply today!