Kids Club Manager - The Excellence Collection
Machine translation — original language: Spanish.Show original
About the company
We are The Excellence Collection, a four-diamond hotel chain that values and respects diversity in each of our collaborators; we are looking for: Kids Club Manager.
Your tasks
- Objective: Supervise and carry out the activities of the kids club area in consideration of the program established by the company and the quality standards of the department to guarantee the satisfaction and safety of the hotel's children.
- Requirements: Experience in the position, advanced English, personnel management, schedule availability.
- Responsibilities: Supervise that service is provided to the children and their parents according to the established standard, recording statistics that support decision-making. Develop briefings and meetings with the staff in charge to ensure that communication is clear, fluid, and bidirectional. Train and verify that the kids club entertainers know the policies, quality standards, and procedures. Perform walkthroughs of the facilities during both openings and closings, recording incidents or reports in the established formats. Establish and promote interaction strategies for the kids club animation team with the guests.
- Benefits: Individual development plan, constant training, FREE English classes, savings fund, grocery vouchers, staff transportation, laundering and ironing of uniforms, tips.
Requirements
-Requirements- Minimum education: Upper secondary education - General High School 1 year of experience Keywords: cobranza, cobro, payment, collection