Clinical Manager

About the company

Our vision is a world of peaceful relationships with food, weight, and body image, where everyone with an eating disorder can experience recovery. We believe that exceptional, individualized care leads to lasting recovery from eating disorders. That’s why our teams are comprised of compassionate, dedicated professionals from a variety of backgrounds who collaborate to provide the very best evidence-based care for our clients at all levels of care.

CORE VALUES* Clients always first | Intelligent, creative, independent thinking and problem solving | Connects and works well with others | Personal integrity and openness | Change and growth oriented

Your tasks

Position Summary The Clinical/Program Manager will provide leadership for a team of staff members at the site as well as ensuring that the program integrity is upheld by, groups, and all staff members. This includes establishing a professional relationship, helping to resolve issues as they arise, giving feedback on performance and facilitating an atmosphere in which excellence in client care is provided.

How Clinical Managers Empower Recovery

• Collaborate with a multi-disciplinary team of leaders to ensure that the program and client goals are being met in this location
• Actively facilitate and attend to the overall engagement and satisfaction of the staff
• Coordinate/facilitate lines of communication among personnel and site management team
• Build depth in leadership and employee development, understanding strengths of employees within the site and determining how they fit, both today, as well as knowing how to align them with programming and opportunities for the future
• Collaborate across sites when making program decisions
• In collaboration with site director, the Clinical Services Manager will be responsible for hiring and training of new EDTs and therapy staff
• Responsible for performance management of direct reports including but not limited to, performance conversations and performance reviews
• Provide staff support with client issues as well as direction around managing schedules, planning PTO, and guidance/support for professional growth
• Manage planning and implementation group therapy through partnership with Site director and Program Coordinator
• Manage clinical calls to insurance companies regarding concurrent reviews through partnership with Program Coordinator and case management team
• Ensure compliance to program policies, external regulatory standards and payer requirements
• Responsible for updating and distributing program schedule
• Maintain and enhance knowledge of current clinical practices, strategies, and developments through participation in professional organizations; internal and external training opportunities; and reviewing the literature
• Identify and manage site-specific initiatives related to client care
• Partner with administrative staff on site for items relating to administrative function and staff
• Support Site Director in management of the budget for the site
• Weekend rotation on call duties
• Performs additional duties as assigned

Requirements

• Current license in the state of employment required (LP, LPCC, LMFT, LICSW, LMHC)
• Related supervisory/management experienced strongly preferred
• Excellent written and verbal communication skills. Ability to communicate and influence decisions with all levels of staff
• Solid interpersonal skills with the demonstrated ability to develop and maintain productive relationships with staff and vendors
• A “hands-on” leadership style with the ability to model and reinforce a strong collaborative style
• Strong problem-solving skills with the ability to make timely decisions on problems requiring immediate attention. Ability to think critically

What we offer

Starting salary range between $90,000 - $110,000 Final Compensation offered will be within pay range based on qualifications/experience met for the position.

Sign-On Bonus

• $10,000

Employee Benefits: We understand the importance of a well-rounded benefits package. That’s why we’re dedicated to providing a range of plans to meet your needs.

For full-time employees, we offer

• HSA and PPO insurance with HSA or FSA options (Blue Cross Blue Shield)
• Dental insurance (Delta Dental)
• Vision insurance (EyeMed)
• Short-term and long-term disability insurance
• Company-paid life insurance
• 401(k) plan available two months after start date
• Company 401(k) matching for up to 50% of your contribution, up to 6% of your compensation

Paid time off is a crucial part of maintaining work and life balance. Our generous PTO plan accrues annually and begins with your first whole pay period. Eligible employees enjoy seven paid holidays and one floating holiday in addition to their regular PTO.

Other

Position Overview: Upcoming site relocation to Aurora, OH

The position will initially be based in Cleveland Heights and will relocate to Aurora in December.

Schedule Mon-Fri 8am-5pm; monthly weekend on-call rotation, holiday rotation

Workplace Requirements

• Sitting 70-75% and Standing 25-30%.
• Bending, twisting, kneeling, stooping or crouching when appropriate, on occasion
• Lift, carry, push or pull up to approx. 40 pounds (supplies, etc.)