Senior CRM Expert

The Customization GroupPhường Tân Thành, Tân Phú, Hồ Chí Minh, Việt Namvietnamworkspublished 08/19/2026
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Must-have:AISenior

About the role

Have you owned a lifecycle strategy and moved the numbers — not just shipped campaigns? We're hiring the senior CRM seat: the person who sets the retention roadmap across 20+ shops and raises the bar for everyone around them.

TCG reaches millions of customers across 20+ shops, and retention is where...

Must have

  • Typically 5+ years in CRM/lifecycle/retention marketing, including owning strategy , not only execution.
  • Proven results improving retention or lifecycle KPIs you can talk through concretely.
  • Deep hands-on command of a CRM/ESP platform (Emarsys, Iterable, Braze, CleverTap or similar).
  • Hands-on, demonstrable experience with agentic AI — workflows you've actually...