Restaurant Manager - Jungle Padel Seseh - Seseh
About the company
The Cakap Group (TCG) is a licensed (PT PMA) hospitality management and restaurant consulting company based in Bali, Indonesia, with an 11-year history of success. We design, launch, and manage a diverse portfolio of prestigious projects, ranging from luxury resorts and boutique hotels to high-end restaurants, beach clubs, and premium wellness facilities across Indonesia and internationally. With over 180 successful projects and 1,000+ employees recruited, we offer a stable, dynamic, and internationally standardized working environment. You will collaborate with a multidisciplinary team of specialists, supported by our own R&D kitchen and permanent training facilities at our headquarters in Bali. Join us to accelerate your career and be part of an exceptional team that transforms ambitious visions into high-performing assets.
Jungle Padel Seseh is a sports and lifestyle venue in Seseh, Bali, bringing together a restaurant, padel courts, a recovery area, and a kids corner. The venue welcomes players, families, and guests throughout the day, and is building a strong on-site team to deliver a consistent, welcoming experience in every area. Join us and help shape the guest experience at Jungle Padel Seseh.
Your tasks
What You Will Contribute As the Restaurant Manager of Jungle Padel Seseh, you will lead the restaurant, including the kitchen and service teams, and take on-site responsibility for the rest of the venue: the padel court area, recovery, and the kids corner. Working closely with the Operations Manager, you will keep standards consistent, control costs, and make sure guests have a smooth, welcoming experience across every part of the venue. This is a broader role than a typical restaurant manager position, with real ownership of the whole on-site operation.
Restaurant Operations & Team Leadership
- Lead daily restaurant operations across kitchen and service, from opening to closing, and keep brand and venue standards consistent.
- Recruit, train, schedule, and motivate the restaurant team, and run regular weekly training and performance coaching for heads of department.
- Build a positive, disciplined, and collaborative team culture across all shifts.
Guest Experience & Standards
- Make sure SOPs and service standards are followed across dine-in, takeaway, and delivery.
- Handle guest complaints and escalations personally, and manage the venue’s ratings and reviews on Google, GoFood, and GrabFood.
- Support new menu launches and seasonal promotions.
Sales, Revenue & Cost Control
- Monitor daily sales, food cost, labor cost, and petty cash.
- Approve purchase requests and make sure procurement follows company procedures.
- Analyze the monthly P&L and take corrective action on any variance.
Wider Venue Operations: Padel Court, Recovery & Kids Corner
- Oversee daily on-site operations of the padel court area, recovery, and kids corner, covering staff performance, service standards, cleanliness, and guest experience.
- Coordinate with each area’s team and the Operations Manager on matters specific to padel, recovery, and the kids corner.
- Coordinate on-site logistics for events and tournaments, including reception, restaurant, security, staffing, and guest flow.
- Liaise with venue facility management on maintenance, utilities, and safety.
Requirements
Who We’re Looking For Must-Have
- Minimum 3–5 years of experience in restaurant management, as Restaurant Manager, Assistant Restaurant Manager, or a similar role in a restaurant, hotel, resort, or beach club.
- Proven ability to lead and develop a multi-department team, including kitchen, service, and support staff.
- Solid grasp of sales, P&L, food and labor cost control, and purchasing procedures.
- Confident handling guest complaints and service recovery, with a hospitality-first mindset.
- Comfortable managing several areas at once, and quick to learn operations outside the restaurant, such as sports, recovery, and kids’ facilities.
- Good command of English and Bahasa Indonesia, with strong organizational and communication skills.
- Flexible to work shifts, weekends, and public holidays, and based in or willing to relocate near Seseh, Bali.
Nice to Have (Will Set You Apart)
- Experience in a venue with several concepts, such as a beach club, sports club, wellness, or leisure venue.
- Experience managing online ratings and delivery platforms such as Google, GoFood, and GrabFood.
- Experience running events, tournaments, or family-oriented activities.
- Hands-on, proactive, and detail-oriented, comfortable working across different teams.
Skills: Team Leadership, Project Leadership, Customer Service
What we offer
- Religious Holiday Allowance (THR)
- BPJS Health & Employment Coverage
- Meal Allowance
- Service Charge
- Opportunity to lead the on-site operation of a multi-area sports and lifestyle venue in Bali
- A collaborative, multidisciplinary team environment with international standards
Other
Position : Restaurant Manager Client : Jungle Padel Seseh Location : Seseh, Bali, Indonesia Department : Food & Beverage and Venue Operations Reports To : Operations Manager