Restaurant Manager
Must-have:Lead
About the company
Since 1974, THE BANANA LEAF APOLO has been a popular choice for local and international guests, serving authentic South and North Indian dishes with a focus on quality and heritage hospitality.
Your tasks
Lead daily restaurant operations to deliver authentic Indian dining experiences. Manage staff, ensure compliance with food safety and labor regulations, optimize costs, and enhance customer satisfaction through quality control and innovative market integration.
- Oversee daily restaurant operations to maintain a premium brand image reflecting authentic Indian hospitality
- Coordinate kitchen (Tandoor, Curry, Pantry) and service teams to ensure smooth food flow during peak hours
- Manage staff scheduling in compliance with Singapore Ministry of Manpower regulations
- Lead and coach a diverse team on Indian menu knowledge, including spice profiles, regional dishes, and dietary requirements such as Halal, Jain, and Vegan
- Conduct staff performance evaluations and foster a high-retention work environment
- Address guest feedback professionally to maintain high ratings on platforms like Google and TripAdvisor
- Enforce Singapore Food Agency food safety and hygiene standards, managing the Points demerit system
- Monitor Cost of Goods Sold by controlling inventory of high-value items like saffron, nuts, and imported spices
- Analyze sales trends to develop promotional menus for occasions such as Deepavali, Holi, and National Day
- Implement waste-reduction strategies and optimize labor costs without compromising service quality
- Oversee integration with local delivery platforms including GrabFood, FoodPanda, and Deliveroo
- Research and propose innovative process improvements to address manpower challenges, such as QR ordering systems
Requirements
Preferred competencies and qualifications
- Minimum 5 years of leadership experience in F&B operations, preferably in Indian fine-dining or high-volume casual settings
- Strong proficiency in POS systems and Microsoft Excel for operational reporting
- Excellent communication skills in English and Tamil to facilitate kitchen coordination; fluency in other Indian languages is advantageous
- Flexibility to work weekends and Public Holidays during peak periods
- Valid Food Safety Level 3 (formerly Food Hygiene Officer) certification is a plus