Sales Manager

Roles & Responsibilities Customer focus In charge of prospecting, promoting and selling identity and biometrics related solutions (IBS) to customers in Philippines

Be the primary sales interface for the assigned accounts, including business and administrative coverage

Interface with various resources within the Business Units to ensure the customer needs are fully addressed and that appropriate resources are allocated in due time to the account

Ensure the overall customer satisfaction. Build and follow the relevant recovery plans

Ensure consistency between the different local commercial approaches on IBS’s level in order to achieve both short to long term business results

Establish high-level strategic relationships with the accounts. Identify main contacts and decision makers. Facilitate the creation of relevant relationships for the appropriate IBS resources.

Create and implement a follow up process in order to monitor the customer actions.

Accounts acquisition Collaborate closely with Bid Manager to set up tender response strategies and Bid process deliverables. Coordinate and manage tenders answer when a Bid manager hasn’t been appointed.

Be accountable for all named accounts revenue streams

Provide the accounts with product evolution inputs and roadmap definition

Accounts management Follow the project implementations, set up a crisis management plan if necessary

Ensure that relevant Market information are communicated internally in IBS

Business development Develop, propose and implement strategic planning for each country/account, in line with IBS’s sales strategy

Identify new opportunities and position IBS as a key partner within the accounts

Improve IBS’s offering by creating values and information sharing processes for efficient exchange of information about customers, competitors and industry

Create technical and sales synergies with third parties to enlarge the sales opportunities scope at the customers’

Requirements: Education Engineering or Business school diploma or post-graduate degree

Experience Level Proven track records in winning large scale Government projects

A minimum of 10 years experience in solutions selling and large account management, ideally in the Biometrics-related projects / ID & Passport / Border Management / Law Enforcement / Digital Transformation

Competencies Technical/functional Skills Strong solution sales skills

Strong understanding of the Public Sector

Good business analysis and mid-term vision

Good communication skills

Negotiation skills

Knowledge of High-Tech market: Biometrics, IT system, smart card and document security

Marketing analysis skills

Good knowledge of Microsoft Office package