HR Manager
WHY TEXTUS
TextUs on a mission to revolutionize business communication by enabling seamless and impactful engagement between workers and consumers. With a focus on innovation, ease of use, and delivering measurable results, our strategy is rooted in creating tools that outperform other messaging solutions while fostering trust and value for our customers and stakeholders.
At TextUs, every team member is empowered to make a difference. Our collaborative and data-driven culture, combined with the guidance of a proven leadership team, ensures you have the resources and support to excel. Together, we’re building the future of mobile-first, conversational engagement and redefining what’s possible for businesses and their stakeholders.
RESPONSIBILITIES
Culture and Engagement
Serve as the cultural connective tissue of the organization — bridging the gap between stated values and lived experience, building intentional culture for a hybrid team
Design and drive programming, moments, and rhythms that foster genuine cross-functional connection, not just project-based interaction
Track engagement signals and act on them before they become retention risks
Performance Management
Build a performance management process that is simple enough to use consistently and meaningful enough to actually drive growth.
Establish clarity around performance conversations — what they're for, how they're structured, and how they connect to compensation and growth decisions
Coach managers through difficult conversations and performance concerns; develop their capability, not just their compliance
Transform the review cycle from an administrative obligation into a meaningful development tool
Talent and Recruiting
Own full-cycle recruiting for an attrition-driven hiring plan, coordinating contract recruiters as volume requires
Maintain a high bar on candidate quality and fit while moving with the speed the business demands
Build and protect a candidate experience that accurately reflects who TextUs is
HR Operations
Run day-to-day HR operations across benefits, compliance, employee relations, onboarding, and offboarding with efficiency and accuracy
Identify and implement automation and workflow improvements that reduce manual lift and increase consistency
Support executive and operational coordination needs — board logistics, travel, events — with discretion and reliability
Own HRIS data integrity and produce reporting that informs people decisions
Thought Leadership and Strategic Partnership
Bring the people perspective to leadership proactively — surface risks, flag patterns, and offer recommendations before they're asked for
Come prepared with a point of view and options: assess the situation, frame the choices, and make a clear recommendation
Balance a fast-moving, execution-focused leadership team with a steady, longer-view perspective on people and culture
Build credibility as a trusted internal resource on retention, team health, and people operations as the company grows
WHO YOU ARE
6+ years HR experience (3+ in standalone/generalist/people ops at similar company size/stage) with a background in high-growth SaaS or tech
Proven ability to own full employee lifecycle (onboarding → offboarding) and end-to-end people experience
Fluent in ADP or comparable HRIS; experienced improving and automating HR processes
Equally effective as a strategic executive thought partner and hands-on HR administrator
Full-cycle recruiting, independent or coordinating with contract recruiters as needed
Strong critical thinker who identifies problems and recommends solutions proactively
Handles sensitive/confidential matters with discretion; knows when to act, escalate, or listen
Navigates hard conversations (performance, exits, org change) with directness and empathy; coaches managers to do the same
Track record of intentionally building culture for hybrid/distributed teams
Highly self-directed; owns the function, sets priorities, drives work independently
SHRM-CP or SHRM-SCP certification preferred
Denver-based, with the ability to come into the office as needed; in-person expectations may increase as the team and office footprint grow
INTERVIEW PROCESS
Initial phone call w. Recruiter (30 mins via Zoom Video)
Topics: Culture, logistics
Interview w. Hiring Manager (45 mins via Zoom Video)
Topics: Culture, skills, role overview
Interview w. HR Consultant (30 mins via Zoom Video)
Topics: Culture, leadership, skills, role overview
Interview w. CEO (30 mins via Zoom Video)
Topics: You will come prepared with questions about the role, team, product to ensure this role is the best fit for you.
Rembrandt Assessment
Topic: The Rembrandt assessment allows TextUs to assess how your personality fits within the role and the TextUs culture.
Interview & Presentation w. Cross Functional Leadership team (60 mins via Zoom Video)
Topics: Culture, leadership, skills, role overview
Presentation - prompts will be sent prior to interview
EMPLOYMENT DETAILS
Job Type: Full-Time
Compensation Range: $110,000 - $120,000
Location: Hybrid. Headquartered in Denver, CO
# of hires for this role: 1
Target Start Date: 2-3 weeks from offer
Reporting to: Director of Finance & Accounting
By submitting your resume for this role - you consent to communication via text and email
TEXTUS BENEFITS INCLUDE
Competitive pay
Health / Dental / Vision Insurance
HSA contributions
401K with company match
Unlimited PTO
Cell phone + internet reimbursement for $100/month.
One-time $1,000 home office stipend once you’ve been with TextUs for 6 months
Up to 12 weeks of Paid Leave
12 holidays + EOY Closure ( schedule here )
U.S. remote first with optional WeWork office space in downtown Denver, CO
TextUs does not discriminate based on race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. We are committed to providing an inclusive and welcoming environment for all members of our staff, volunteers, subcontractors, vendors, and clients.