Service Engineer

At Tetra Pak we touch millions of people's lives every day, ensuring better nutrition and healthier lifestyles through safe packaging and food processing solutions. Guided by our global brand promise, PROTECTS WHAT´S GOOD, we strive to make a difference by protecting food, people and our futures. To do this we need more than smart technology. We need smart people too. People like you, who wants to work with people like us.

Global System Support is responsible, together with our colleagues in the field, for supporting customers with the launch of new products and advanced troubleshooting. We bring our experiences from these assignments back to the development organization to improve future products. Between field assignments, we work in close collaboration with the development organization to build our knowledge for future products.

Job Tasks

You will work internationally as part of our field operations team. We handle, among other things, complex problems that have been escalated to be handled at a global level. Travel often occurs at short notice and varies between one and four weeks. Working in global system support is a challenge that requires technical expertise combined with a high degree of service mindset and customer orientation. You will become the face of Tetra Pak, and your actions and commitment will influence customers' perception of Tetra Pak as a company.

We are looking for you who have the will and motivation to advance to a specialist within one of our machine systems.

Main Responsibilities

• Continuous competence development on existing equipment and equipment under development to over time qualify you to take on a System Specialist role
• Field validation of equipment under development
• Knowledge transfer for newly developed equipment to colleagues in new markets
• Urgent, global troubleshooting using hand tools, automation tools, and theoretical troubleshooting methodology
• Participate in continuous development work and feed back experiences from the field through technical reports (in English)

Qualifications

You enjoy meeting other people and cultures. As a person, you are flexible, empathetic, and keep the customer's needs in focus while being able to perform in pressured situations. You have a technical education, but your primary strength is your technical breadth and ability to handle both theory and practice. You are technically curious and like complex problems. In our equipment, electricity, pneumatics, PLC controls, servomotors, and hydraulics interact. Within these areas, we want you to strive to develop your knowledge to an expert level. The job requires a driver's license and good knowledge of English, both spoken and written.

Tetra Pak offers

As our new Service Engineer, you will be part of a global leading company with the vision "Make Food Safe and Available Everywhere". You will collaborate with highly competent and committed colleagues in an international work environment characterized by community and change, where our employees are proud to "Protect food to protect the Planet". You will work in a market-leading company that offers continuous training and development opportunities. Tetra Pak believes in work-life balance. We offer, among other things, flexible working hours, training facilities, and attractive pension and insurance systems.

Apply with CV and cover letter no later than February 10, 2019, via our career site, www.tetrapak.com/careers.

For more information about the position, contact Joakim Schmidt at +46 46 36 5676

For questions regarding your application, contact Martin Fosser +46 46 36 4674

For union questions and information, contact Unionen/Ted Andersson at +46 46 36 4623 or Sveriges Ingenjörer/Lars Haraldsson at +46 46 36 2533