Banking Back Office Team Leader M/F

About the company

Joining Tessi means joining a dynamic environment where business expertise, collaboration, and quality of service are at the heart of our activities. This position offers you the opportunity to combine management and operational expertise, to contribute directly to the success of the business, and to support a team in its development. Do you enjoy managing without distancing yourself from the field? Do you want to put your banking expertise at the service of a team and take on new challenges? Then join Tessi!

Your tasks

As part of a service provision in the banking sector, we are looking for a Banking Back-Office Team Leader (M/F) to lead and support a team of managers working on Back-Office and Middle Office activities. As a true hands-on manager, you will have both a managerial and an operational role: you will be responsible for the organization and performance of your team, while actively participating in the production and processing of banking operations.

Manage and support your team

• Supervise and lead a team of Back-Office and Middle Office managers.
• Organize, plan, and distribute daily activities based on priorities and volumes.
• Support employees in their skill development and promote their autonomy.
• Provide technical and operational support on complex files.
• Ensure compliance with deadlines, procedures, and quality objectives.
• Foster a collective dynamic and a collaborative work environment.

Actively participate in banking production You will intervene directly in the processing of banking operations:

• Handle banking files and operations in the same way as the managers.
• Participate in the processing and control of national and international payments.
• Intervene in operations related to account life: openings, modifications, closures, and KYC updates.
• Contribute to the processing of credit operations and accounting regularizations.
• Provide your expertise on complex operations and potential anomalies.
• Occasionally reinforce teams based on volumes and production needs.

Drive performance and guarantee quality of service

• Ensure the reliability and compliance of the operations performed.
• Ensure activity reporting and exchanges with internal stakeholders and the client.

Requirements

Are you an expert in banking operations, do you enjoy supporting a team, and do you wish to maintain an operational role on a daily basis? This opportunity is made for you! Do you have experience in the banking sector and wish to put your skills at the service of a dynamic and stimulating activity? Join Tessi!

Beyond your technical skills, we are primarily looking for a personality:

• A hands-on manager who likes to stay involved in operations.
• A rigorous, organized person capable of managing priorities.
• A reactive, autonomous professional with a true team spirit.
• A collaborator capable of uniting, supporting, and leading by example on a daily basis.

• Ideally, you have a background in banking, finance, or management, or possess equivalent experience.
• You have proven experience in banking operations, ideally in Back-Office.
• You have a successful first experience in hands-on management or team coordination.
• You master common banking operations: payments, account life, and/or credits.
• You have a good level of written and spoken English.
• You are comfortable with IT tools and banking environments.