food service supervisor

SUMMARY:

A working supervisor responsible for ensuring consistent delivery of our food and beverage standards in an efficient and timely manner.

Schedule:

• 7AM - 3PM - Saturday and Sunday
• 7AM - 2PM - Thursday and Friday

Job is approximately 12 months and can be extended depending on the need

Qualifications:

• Previous experience of food and beverage in an upscale hotel or restaurant.
• Knowledge of proper service standards; order taking, upselling, condiments etc.
• Knowledge of food items that would reasonably be found on present and future menus.
• Experience of supervising a team or 4 or more people.
• Experience with Squirrel or similar Point of Sale system.
• Ability to communicate policies and set the example in following.
• Able to work in a standing position, walking for the majority of the shift.
• Able to lift 30lbs comfortably.
• Professional, courteous and customer service oriented.
• Able to work with minimal supervision.

General Duties to include:

• Actively supporting Dining Room Servers throughout each shift to ensure smooth service and a positive guest experience.
• Setting the standard in excellent customer service.
• Checking guest satisfaction and general service standards.
• Performing positive contacts and coaching; discipline will be carried out by the manager.
• Directing team to complete cleaning and setup work within required time lines.
• Ensuring the safety and cleanliness of the workspace.
• Handling emergencies in a calm and professional manner.
• Communicating with the Food and Beverage managers.
• Ordering, organizing and distributing products, as required.
• Other duties as reasonably assigned by management.