Customer service representative (Catalyst) - Intermediate English

Customer Service Representative (Catalyst) – Work from home, flexible schedules.

What is this job about?

At BDCatalysts, we are dedicated to connecting car dealerships with buyers who are ready to take action. As a Catalyst, you will do much more than scheduling appointments: you will help people get closer to owning their own car, something that can change their lives by providing them with freedom, mobility, and new opportunities.

Our mission at BDCatalysts is to raise the standards and become the leading appointment scheduling service for car dealerships, and our vision is to build an exclusive company that everyone wants to partner with.

Our core values guide us in everything we do:

• Extreme Ownership: You take responsibility for your actions and decisions to grow and improve.
• Ingenuity: You use your creativity to solve problems and find new ways to achieve goals.
• Proactivity: You always stay one step ahead, anticipating what is needed and acting in advance.
• Continuous Improvement: We are always looking for ways to improve, both individually and as a team.
• Imperfect Action: You act quickly, test new things, and make things happen without waiting for perfection.

This is your opportunity to develop invaluable skills such as clear communication, problem-solving, and the ability to influence people. These skills are not only essential to thrive in this position, but they will also position you as a leader and a valuable team member in any professional environment.

What makes a great Catalyst?

We are looking for someone who is:

• A Natural Communicator: You know how to connect with people and build trust.
• Ingenious and Proactive: You find solutions, stay one step ahead, and make things happen.
• Action-Oriented: You do things quickly and efficiently.
• Eager to Learn: You are excited to grow, improve, and take on new challenges.

If you have motivation, adaptability, and are ready to learn, you will thrive in this position.

This will be your day-to-day:

• Talking to People: You will contact car buyers, understand their needs, and get them excited about the dealership's offers.
• Scheduling Appointments: You will schedule visits for buyers and ensure they are prepared for their next step.
• Solving Problems: You will face challenges with confidence and keep everything moving.
• Learning and Growing: You will gain hands-on experience in communication, organization, and influence strategies.

Why you will love this job:

• You will Learn Life Skills: You will master clear communication, relationship building, and problem-solving; skills that will make you a stronger professional no matter where your path leads you.
• Flexible and Remote: Work from anywhere you feel productive.
• Dynamic and Fun: Every day brings new challenges and opportunities to shine.
• Room to Grow: Show us your motivation and we will help you take your career to the next level.
• Purposeful Work: You will help people take the necessary steps to get the car they need, while supporting the success of dealerships.

What you will need:

• A laptop or computer (at least 8 GB of RAM, Windows 10 or higher).
• A reliable internet connection.
• A backup plan for when the internet or electricity goes out.
• Headset with microphone for clear communication.
• Intermediate English

Attractive Compensation: We offer a competitive base salary of $210 USD, along with monthly performance-based bonuses, giving you the opportunity to earn between $280 and $380 monthly. Additionally, if you demonstrate your potential through excellent performance, we could increase your base salary after your trial month, helping you build a solid foundation at the start of your career with us.

Available schedules (Six days a week):

• Afternoon/Evening Shift: 3:00 PM - 9:00 PM
• Night Shift: 6:00 PM - 12:00 AM (To be consulted)

Ready to apply?

If you are ready to grow, make an impact, and learn skills that will last a lifetime, we would love to meet you. Apply now and let's get started!

-Requirements-

• Minimum education: Technical/Professional Education
• Less than 1 year of experience
• Languages: English
• Age: between 20 and 50 years old
• Knowledge: Customer service administration, Call center management, Appointment coordination