Human Resource Shared Services Specialist
Your tasks
We are seeking a highly organized and detail-oriented Specialist.
Payroll Management/Processing
- Ensure the accuracy of employee payroll
- Working closely with internal and external partners to ensure employees salaries are paid in time
- Working closely with Finance & Payroll partners on payroll and redressal of payroll grievances
- In charge of pays lips and interpretation of monthly paycheck
- Oversee marking of employee attendance on real time
- Propose new developments on employee’s attendance from time to time
- Authorize and effect new changes in payroll e.g., corrections, HELB deductions, bank account changes request etc.
- Administer salary calculation and approval before changes are effected in payroll
Anniversary Appraisal
- Performing annual anniversary appraisal for agents and non-agents
- Run anniversary appraisal for agents and non-agents
- In charge of addressing employee anniversary appraisal grievances from time to time
- Ensure new salary calculations are effected in payroll and anniversary letters released on time
- Oversee the initiation of probation and assessment, P&C database maintenance and communication to confirmed staff
Medical Insurance
- Working closely with HRSS Assistant and stakeholders to ensure employees are enrolled to medical cover, group life and WIBA on time
- In-charge of reviewing and addressing medical cover grievances as they come or reported to HR
- Oversee the validation and timely payment of premiums
- Oversee addition and deletion of members from medical cover, group life and WIBA
- Work closely with Wellness team to manage/recommend employee health and safety
Disciplinary Management
- In charge of handling employee disciplinary case incompliance with HR
policies and labor laws
- Chair disciplinary meetings to ensure that all cases are investigated, due process properly follow and cases closed on time
- Oversee maintenance of disciplinary tracker from time to time
Policies and Guidelines
- Continue to develop and maintain high value processes and policies
- Continue to recommend and propose new changes and maintenance of HR
Manual/employee handbook
- Timely re-evaluation of policies for efficiency and effectiveness
- Plan and set objectives for the HRSS team and track progress
- Offer professional advice to employees’ and managers queries regarding HR policies and resolve in a timely and professional manner
- Custodian of all policies
HR Projects
- Ensure consistent update and management of HR Management System
- End User and Admin Training to all new joiners on HR Management System and
refresher on new changes
- Managing HRSS Project plus other HR projects as assigned from time to time
- Ensure the relevant HR database is up to date and accurate
- Policy review, training, and interpretation Contract Management:
- Oversee the administration of HR-related documentation, such as contracts of
employment, personal files, and monthly file audit
- Oversee the maintenance of employee files and run monthly audit to confirm
consistency and accuracy from time to time
- Support the implementation of process wise movement and issuance of employee
Leave Management and Reporting
- Oversee management of employee leave records, updating and reporting
- Monitor adherence to and compliance to Leave Policies and procedure
Personal Administration
- Ensuring the integrity and confidentiality of HR data
- Ensure and accuracy and stability of Staff Master Database
- Working closely with HRSS Assistants to collect new joiners’ data or new changes and update from time to time
- Custodian of the Staff Master Database
- Oversee the management and review of employee exit interview
- Oversee BGV process and conduct final adjudication on suspicions
Other duties
- Offer coaching and career development to HRSS Assistants
- Plan and monitor HRSS assistance tasks from time to time
We are seeking a highly organized and detail-oriented Specialist.
Payroll Management/Processing
- Ensure the accuracy of employee payroll
- Working closely with internal and external partners to ensure employees salaries are paid in time
- Working closely with Finance & Payroll partners on payroll and redressal of payroll grievances
- In charge of pays lips and interpretation of monthly paycheck
- Oversee marking of employee attendance on real time
- Propose new developments on employee’s attendance from time to time
- Authorize and effect new changes in payroll e.g., corrections, HELB deductions, bank account changes request etc.
- Administer salary calculation and approval before changes are effected in payroll
Anniversary Appraisal
- Performing annual anniversary appraisal for agents and non-agents
- Run anniversary appraisal for agents and non-agents
- In charge of addressing employee anniversary appraisal grievances from time to time
- Ensure new salary calculations are effected in payroll and anniversary letters released on time
- Oversee the initiation of probation and assessment, P&C database maintenance and communication to confirmed staff
Medical Insurance
- Working closely with HRSS Assistant and stakeholders to ensure employees are enrolled to medical cover, group life and WIBA on time
- In-charge of reviewing and addressing medical cover grievances as they come or reported to HR
- Oversee the validation and timely payment of premiums
- Oversee addition and deletion of members from medical cover, group life and WIBA
- Work closely with Wellness team to manage/recommend employee health and safety
Disciplinary Management
- In charge of handling employee disciplinary case incompliance with HR
policies and labor laws
- Chair disciplinary meetings to ensure that all cases are investigated, due process properly follow and cases closed on time
- Oversee maintenance of disciplinary tracker from time to time
Policies and Guidelines
- Continue to develop and maintain high value processes and policies
- Continue to recommend and propose new changes and maintenance of HR
Manual/employee handbook
- Timely re-evaluation of policies for efficiency and effectiveness
- Plan and set objectives for the HRSS team and track progress
- Offer professional advice to employees’ and managers queries regarding HR policies and resolve in a timely and professional manner
- Custodian of all policies
HR Projects
- Ensure consistent update and management of HR Management System
- End User and Admin Training to all new joiners on HR Management System and
refresher on new changes
- Managing HRSS Project plus other HR projects as assigned from time to time
- Ensure the relevant HR database is up to date and accurate
Requirements
- Minimum 2+ Years experience in HRSS
- Diploma, Degree in HR .
- Must be an Active IHRM Member.
- Excellent organization skills and attention to detail.
- Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact and professionalism.
- Excellent verbal and written communication skills.
Other
- Policy review, training, and interpretation Contract Management:
- Oversee the administration of HR-related documentation, such as contracts of
employment, personal files, and monthly file audit
- Oversee the maintenance of employee files and run monthly audit to confirm
consistency and accuracy from time to time
- Support the implementation of process wise movement and issuance of employee
transfer/promotion letters Leave Management and Reporting
- Oversee management of employee leave records, updating and reporting
- Monitor adherence to and compliance to Leave Policies and procedure
Personal Administration
- Ensuring the integrity and confidentiality of HR data
- Ensure and accuracy and stability of Staff Master Database
- Working closely with HRSS Assistants to collect new joiners’ data or new changes and update from time to time
- Custodian of the Staff Master Database
- Oversee the management and review of employee exit interview
- Oversee BGV process and conduct final adjudication on suspicions
Other duties
- Offer coaching and career development to HRSS Assistants
- Plan and monitor HRSS assistance tasks from time to time
Requirements
- Minimum 2+ Years experience in HRSS
- Diploma, Degree in HR .
- Must be an Active IHRM Member.
- Excellent organization skills and attention to detail.
- Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact and professionalism.
- Excellent verbal and written communication skills.
We thank all applicants for their interest. However, due to the large volume of applications we receive, only shortlisted candidates will be contacted.