HR Coordinator

Location: Guadalajara, Jalisco

Schedule: Monday to Friday, from 9:00 to 18:00 hrs.

Job Description:

We are looking for an HR Coordinator who will be a strategic ally for the Human Resources area and business leaders. The position will be responsible for addressing and following up on Human Resources matters for the assigned business unit, including labor relations, disciplinary actions, terminations, development programs, employee satisfaction and engagement, as well as compliance with policies and procedures.

Requirements:

• Bachelor's degree in Human Resources, Psychology, Administration, or a related field.
• Minimum 2 years of experience in Human Resources.
• Experience in labor legislation and local regulations.
• Experience in Human Resources processes, recruitment, and personnel development.
• Desirable experience in Call Center or Contact Center operations.
• English B2.

Main Responsibilities:

Manage labor relations and provide support to employees and leaders, follow up on disciplinary processes and terminations, drive retention and turnover reduction strategies, participate in recruitment, development, and Human Resources programs, as well as satisfaction and workplace climate actions. Provide advisory to leaders on performance management, promote the company's culture and values, and ensure compliance with policies, labor legislation, and Safety and Hygiene standards.

Competencies and Skills:

Excellent communication and interpersonal interaction skills, leadership, proactivity, results orientation, analytical and diagnostic capacity, conflict management, flexibility and adaptation to dynamic environments, organization, and the ability to work under pressure and with multiple priorities.

What are we looking for?

A proactive, analytical person, oriented toward people and results, with excellent communication skills and the ability to work closely with leaders and employees in a dynamic environment. Join our team and be part of an organization where people are our priority!

-Requirements-

Minimum education: Higher education

• Bachelor's degree 2 years of experience

Languages: English Age: From 18 years old Knowledge:

• Adherence or compliance with standards
• Coordination capacity
• Commitment
• Conflict resolution
• Results focus
• Human resources