Customer Service Representative Telecom Wanted!
Start your career at a large telecom provider! Do you want to work in a dynamic environment where technology, customer contact, and innovation come together? Do you enjoy advising customers on suitable products and services? As a Customer Service Representative Telecom, you will help customers with questions regarding internet, television, mobile telephony, subscriptions, and digital services.
You will start with paid training, so you receive all the knowledge and skills to support customers professionally and provide an excellent service experience.
Why choose this position? Part-time (24-32 hours) and full-time (32-40 hours) possibilities
Hourly wage between €2.54 to €3.10 (depending on relevant work experience)
17.5% net expense allowance per month (on top of your salary)
Paid training and personal guidance
Growth opportunities within Teleperformance
Work experience within an international organization
A job in which you help people daily
Practical information: 📍 Work location: Surinamestraat 72 (opposite Jacana)
🕒 Full-time working hours (32-40 hours) Monday to Friday between 03:00 and 17:00 (SRT)
Saturday between 04:30 and 14:00 (SRT)
What do we expect from you? MBO working and thinking level
An independent and proactive attitude
A customer-oriented and service-minded attitude
Good communication skills and excellent command of the Dutch and English language
Affinity with technology and digital applications
The ability to switch quickly between different systems
Commercial insight and the ability to recognize sales opportunities
What do we offer you? Salary in euros – A good wage in euros, and don't have a euro account yet? No worries, we will arrange it for you!
12 to 18 vacation days per year – Your free time is important!
Expense allowance – You receive a fixed net allowance of 17.5% on top of your gross salary.
100% paid health insurance – We fully reimburse your Self Reliance Comfort 3e klasse health insurance.
Pension scheme – Teleperformance pays 50% of your monthly premium.
Paid training – In the first 4 weeks, we fully prepare you for the work—and you simply get paid for it!
Free access to GoodHabitz – Your growth, your pace! With GoodHabitz, you get access to 150+ online trainings. From practical skills such as Excel and language training to inspiring courses on coaching leadership and mindfulness;
Unique engagement events – Think of fun activities, theme weeks, and prizes to win!
Growth opportunities with JUMP tracks – Do you want to move up? We help you grow into leadership positions!
TP Care - Access to external confidants (mental health professionals) who offer an objective listening ear and support and advice where necessary. This is how we ensure that every TP’er feels heard and supported.
TP Benefits - Enjoy exclusive benefits such as discounts on purchases, advantageous sports, and much more. Thanks to our collaborations with various partners, you benefit optimally as a TP employee.
Job security – We work with well-known (international) brands, so you always have a contract and a stable income.
Financing options – Favorable options via our collaboration with Finabank.
Referral bonus – Do you know someone who also wants to work with us? Earn at least €100 per referred candidate!
HBO Scholarships – Have you been working with us for a year? Then you may be eligible for a study scholarship!
And that's not all! ☕ Free coffee: A fresh cup of coffee is always available. 🎮 Leisure rooms: Enjoy the best games during your break. 🥪 Canteen: Freshly prepared sandwiches and warm food, always available.
At Teleperformance, we offer you a professional environment where you can grow both personally and professionally. We support you in your development and ensure that you continue to enjoy your work!