Customer service agent - Agencia de Carga
Machine translation — original language: Spanish.Show original
Requirements:
- Degree in progress or completed in Administración Marítima y Portuaria, Logística or related careers
- Verifiable experience of more than 1 year in positions as an assistant in a Departamento de Tráfico. (Indispensable).
- Intermediate proficiency in English. (Indispensable).
- Experience in inventory management. (Desirable)
Functions:
- Coordination of Import Logistics including documents, transport, and Customs requirements.
- Coordination with transport providers for the pickup of containers from the port.
- Coordination with the carrier and warehouse for the delivery and receipt of cargo.
- Direct attention to shippers at origin.
- Entry of merchandise into the Customs System (SIGA).
- Quotations for LCL / FCL cargo.
- Cargo tracking from origin to destination, tracking of FOB Tariffs, and everything it entails.
- Receive Import sales requests: FCL/LCL/Air
- Export: LCL/Air
- Requests to Agents.
- Quote any type of request to agents.
- Quote to direct clients assigned to your portfolio.
- Quote to house clients.
- Work on ZL quotations (ROs).
- Make booking requests for ZL Exportation air freight.
- Assist ZL Sales (Export, ROs, Shipment Tracking)
- Assist the Gerente Operativo for business development.
Desired Competencies:
- Emotional Stability
- Working under pressure
- Customer orientation
- Planning and organization
- Analytical Capacity
- Problem-solving capacity.
Requirements-
- Minimum education: University 2 years of experience
- Languages: English
- Age: between 25 and 35 years
Keywords:
servicio, service, demostrador, feriante, viajante, agent, representative, agente, representante