Sales Assistant / Assistante commerciale (M/F)

The TECHNIMA Group is one of the leading European players in the field of aerosols intended for professionals in industry, construction and public works, and the wood sector. Thanks to its historical entity TECHNIMA France (ex: SOPPEC), the group distinguishes itself particularly in marking aerosols with strong brands and high-performance, innovative products that make it the leader in this sector.

In order to strengthen our Sales Administration team, we are looking for a Sales Assistant (M/F).

Reporting to the France and Export Sales Administration Manager, you will ensure the remote follow-up of French clients and subsidiary clients, as well as their orders, in collaboration with sales zone managers and other stakeholders. The missions will cover France and export activities in equal parts.

Your key role will be to ensure the follow-up of clients and their orders remotely.

Your main missions will be as follows:

• Manage orders from A to Z by telephone, fax, mail, messaging, or EDI.
• Manage client pricing and invoicing.
• Manage client relations by telephone, email according to current instructions and procedures.
• Manage client complaints.
• Manage delivery times with production and ensure follow-up.
• Manage customized labels for export clients (validation, creation, distribution) and customized item codes.
• Manage specific client requests (MP/AC, transmission of FDS, QEL, transport quotation, customs documents, freight forwarders).
• Produce sales statistics.
• Ensure the compilation, updating, filing, backup, and archiving of all commercial documents.
• Update the commercial management system (CRM).
• Participate in sales meetings if needed.
• Ensure follow-up of export transport.
• Ensure follow-up of client reminders.

Profile sought: Training and experience:

• Minimum Bac +2 level desired (type BTS Commerce International, Gestion de la PME/PMI, or equivalent).
• Minimum 5 years of export experience in a similar position (export ADV, export assistant, international customer service).
• Knowledge of the industrial sector is a plus.

Linguistic skills:

• Mastery of professional English is mandatory (written and oral).
• Mastery of professional Spanish - optional.

Technical skills:

• Comfortable with the use of an ERP.
• Good mastery of office tools, especially Excel (basic level: extractions, tables).
• Knowledge of a CRM (Zoho, Salesforce) is appreciated.
• Good knowledge of Incoterms, especially FCA and EXW.

Soft skills:

• Sense of organization, rigor, and adaptability.
• Ability to work in a team in an open space environment (team of about 5 people), with a good ability to concentrate.
• Good interpersonal skills and collaborative spirit.

CDI - Full time - To start as soon as possible

Work location: on-site Remuneration: Between €28,800 gross/year and €30,000 gross/year. Benefits: Lunch card, Group health insurance, Provident fund, QVCT policy, Employee savings scheme...

Application: To apply, please send your CV to the address: recrutement@technima.com </body>