IT Support Engineer CCTV & Access Control

In this role, you will take responsibility for the daily operation and further expansion of the CCTV and access control systems within multiple terminals. You will work closely with colleagues on-site and with external vendors to guarantee the security and availability of the systems.

Specifically, you will:

• manage and maintain CCTV systems, including software upgrades, security patching, camera firmware updates, and troubleshooting technical malfunctions;
• configure, maintain, and support access control systems such as badge readers, barriers, intercom systems, and camera integrations;
• design and implement technical solutions to support terminal expansions and port infrastructure development;
• develop and roll out solutions in response to changes in security policies and operational requirements;
• perform system performance monitoring and ensure the reliability and availability of the CCTV and access control environments;
• include vendor management: collaborating with and directing third-party vendors and contractors during installations, maintenance, and project implementations;
• actively look for improvement opportunities in existing systems, processes, and security infrastructure.

Additionally:

• you ensure the continuous and reliable operation of the CCTV and access control systems at the sites under your responsibility;
• you support and realize new CCTV and access control projects from design to implementation;
• you monitor that the security infrastructure remains in line with business and compliance requirements;
• you manage and support systems across multiple locations, currently including the regions Zeebrugge, Rotterdam, and Vlissingen.

For this role, we are looking for an IT professional with a solid foundation in CCTV and access control, combined with a practical, solution-oriented approach.

Your profile:

• you are fluent in English; additional languages are a plus;
• you have 3 to 5 years of relevant experience in managing CCTV and access control systems;
• you have knowledge of CCTV and access control platforms; experience with Genetec and/or Milestone is a strong advantage;
• you have a good understanding of the hardware components that support these systems;
• you possess knowledge of fiber optic cabling and a basic knowledge of networking principles;
• you can independently develop and propose technical solutions;
• you work hands-on, think in solutions, and take responsibility for your files;
• you communicate clearly and can collaborate smoothly with internal stakeholders and external partners;
• you meet the requirements to obtain a positive security screening for critical functions in the port.