Windows Infrastructure System Specialist
About the company
About the Company Founded in 1999 in Istanbul, Natro serves the international web hosting industry with products such as domain name services, web hosting, server rental and hosting, e-mail services, and security solutions.
Founded in 2004 in İzmit, Turhost serves in the fields of domain registration, hosting, e-mail services, virtual server services, streaming services, and online commerce projects.
Natro and Turhost are part of the http://team.blue ecosystem, one of Europe's leading digital service providers.
http://team.blue represents a strong global structure with more than 60 brands, more than 4,000 employees, and more than 3.5 million customers. As part of this ecosystem, we place European values such as privacy, transparency, and local support principles at the center of all our ways of working.
Your tasks
We are looking for a "Windows Infrastructure System Specialist" who is experienced in Windows infrastructures, prioritizes system continuity, and approaches technical problems with a solution-oriented mindset to join the Infrastructure department of our brand Natro.
Key Responsibilities
- Perform installation, management, and maintenance of Windows Server systems
- Manage Windows-based Plesk hosting servers
- Execute basic management and operational processes of MSSQL and MySQL servers
- Manage IIS services and troubleshoot occurring issues
- Monitor server performance and perform necessary optimizations
- Produce permanent solutions by performing Root Cause Analysis (RCA) during server failures
- Support the resolution processes of infrastructure-related technical problems coming from hosting customers
- Execute daily operational processes in the VMware virtualization infrastructure
- Perform basic management tasks in Proxmox environments when necessary
- Perform basic system management and fault intervention on Linux (cPanel / Plesk) servers
- Execute basic operational processes of mail servers and spam gateway infrastructures
- Analyze mail delivery issues, SMTP traffic, and spam-related problems
- Control backup processes and perform restoration operations when necessary
- Execute system security, update, and patch management processes
- Evaluate alarms from monitoring systems and take necessary actions
- Create technical documentation and keep existing documents up to date
- Provide support to critical systems outside of working hours within the on-call system
Requirements
Qualifications
- Graduated from universities in Computer Engineering, Software Engineering, Electrical-Electronics Engineering or related engineering departments.
- Possess a good level of English proficiency
- Have experience in Windows Server systems
- Ability to manage DNS, DHCP, and IIS services
- Have experience in Plesk panel management on Windows
- Have basic knowledge of MSSQL and MySQL management
- Proficient in TCP/IP, DNS, HTTP, HTTPS, SMTP, IMAP, and POP3 protocols
- Ability to develop basic-level scripts with PowerShell
- Have experience in creating, managing, and basic troubleshooting processes of virtual machines in VMware environments
- Have basic knowledge of mail servers, mail flow, and spam filtering systems
- Have basic Linux knowledge and the ability to perform basic operational tasks on Linux servers via SSH
- Possess analytical thinking and problem-solving skills
- Have the habit of creating and maintaining documentation
- Able to work in an on-call system
Technical Competencies
- Windows Server
- IIS
- MSSQL
- MySQL
- DNS
- DHCP
- PowerShell
- RHEL-based Linux distributions
- Hosting Control Panels (cPanel, Plesk, etc.)
- Log analysis
- Basic Bash commands
- VMware vSphere
- ESXi
- Proxmox (preferred)
- Basic Network Knowledge
- Mail Servers and Spam Gateway Systems
- Backup Solutions
- Monitoring Systems
- Troubleshooting and Root Cause Analysis
- PAM (Privileged Access Management) Solutions