Call Center Agent - Bilingual

Your tasks

Job Objective °Provide attention and support to our customers via telephone. °Resolve doubts and offer information about products and services. °Attend to and follow up on reports, complaints, or requests. °Correctly register the information of each case in the system. °Follow up with customers until confirming the resolution of their request. °Work together with other areas to solve cases that require additional support.

Requirements

*Knowledge and Skills Advanced conversational English (indispensable). Excellent verbal and written communication. *Customer orientation and problem solving. *Ability to work under metrics and objectives. *Ability to work in a team. *Organization and attention to detail. *Experience in customer service

-Requirements- Minimum education: Secondary education Less than 1 year of experience Age: From 19 years old

What we offer

°Base salary + Fixed and Variable Bonus °Grocery vouchers $3,500.00 monthly °Home office bonus °Major medical expenses insurance for you and your immediate family °Life insurance °Schedules from Monday to Friday