Floor Supervisor

Your tasks

-Supervise, train, and guide employees; monitor performance, provide feedback, and address conflicts. -Manage daily activities to ensure smooth workflow, delegate tasks, and ensure that operational plans are executed effectively. -Ensure high-quality service, handle customer complaints, and maintain customer satisfaction. -Monitor and maintain inventory levels, ensure products are stocked. -Implement and enforce company policies, procedures, and health and safety regulations. -Monitor sales and other data to identify trends and opportunities for improvement, and manage schedules to optimize team performance. -Act as a point of contact for employees and customers to resolve issues as they arise.

Requirements

Job Requirements -Need to be able to motivate and manage a team, lead by example, and delegate tasks effectively. -Strong verbal and interpersonal skills are essential for clear communication with staff, management, and customers. -Must be able to handle conflicts, resolve issues quickly, and make decisions under pressure. -Strong organizational skills and the ability to multitask are crucial to manage your own workload and a team's activities. -Maintaining quality standards, ensuring accuracy in paperwork, and managing inventory. -Experience with relevant software is a must, such as Point-of-Sale (POS) systems, inventory management tools, and Microsoft Office. -Should be knowledgeable about workplace safety, cash handling, loss prevention, and any industry-specific regulations or procedures. -Ability to track and report on team and individual performance.

Skills:

• Restaurant Management
• Microsoft Excel
• Teamwork
• Restaurant Reception
• Customer Service
• Microsoft Office
• Western Restaurant Supervisor
• Microsoft Word
• Fast Food Restaurant Supervisor