Senior Property Manager

About the company

Additional Company Information This family-run estate agency has been a trusted part of the local community for years, combining genuine care with a real passion for property. What started as a small business has grown into a well-known name, thanks to strong values, local expertise, and a focus on giving every client the best experience possible. Now led by the second generation, the team brings fresh ideas while still keeping the personal touch they're known for. They take the time to understand each client's needs, show homes in their best light, and guide people through every step of their move. With great local knowledge and a drive to keep improving, they continue to help people find the place they're proud to call home.

Your tasks

Senior Property Manager Responsibilities

• Manage the day-to-day requirements of the managed property portfolio
• Act as the principal point of contact for landlords, tenants and contractors
• Coordinate reactive and planned maintenance, obtaining quotations and landlord authorisation as required
• Instruct and oversee contractors, ensuring works are completed satisfactorily and within agreed timescales
• Manage property-related complaints, disputes and maintenance emergencies
• Identify maintenance requirements and arrange appropriate follow-up works
• Coordinate cleaning, repairs and preparation of properties between tenancies, working closely with the lettings team.
• Oversee residential refurbishment and improvement projects, ranging from minor works to substantial refurbishments
• Prepare scopes of work, obtain quotations and agree budgets with landlords
• Coordinate contractors, monitor progress and expenditure, and ensure projects are completed to an appropriate standard
• Maintain regular communication with landlords throughout projects
• Work closely with the Lettings Compliance Consultant to ensure properties meet statutory and regulatory requirements
• Identify and address property safety and compliance concerns
• Assist the finance team with rent arrears matters where required
• Check contractor invoices and ensure expenditure is appropriately authorised and recorded
• Schedule and undertake routine property inspections, preparing reports and recommendations for landlords
• Oversee tenancy check-outs, including reviewing inventories, assessing dilapidations and negotiating deposit deductions
• Maintain strong relationships with landlords and tenants, providing proactive communication and advice
• Manage escalated property management issues and support landlord retention
• Maintain accurate property records, correspondence and maintenance histories
• Work collaboratively with the lettings, compliance and finance teams to deliver a seamless service
• Support continuous improvement of property management procedures and service standards

Requirements

Must have proven Residential Property Management experience

Must be a UK Resident and ideally live within a 30-minute commute of the area.

Hold a full UK driving licence and own car

Senior Property Manager required skills

• Proven Residential Property Management experience
• Strong knowledge of Residential Lettings Legislation & Compliance
• Experience managing maintenance, contractors, property inspections and tenancy check-outs
• Excellent organisational, communication and problem-solving skills
• Commercial awareness, initiative and the ability to work autonomously
• Hold a full UK driving licence and have the use of your own car

What we offer

• Basic £35,000
• OTE £40,000 - £45,000
• Including supplier commission & refurb projects
• Monday to Friday 9am - 6pm
• Discretionary half yearly bonus
• Strong training and development plan
• Clear progression pathway
• Contribution towards gym/sports club memberships or private health insurance
• Life assurance
• 55p mileage

Other

Senior Property Manager - Cobham - £35,000 to £45,000

Please note that if you do not have the relevant experience required for the role, your application will not be considered.

If you are an experienced Senior Property Manager, then apply today!