Customer service agent (french)

At TCS Querétaro we are recruiting French Customer Service

Requirements:

• Availability to work from offices in Querétaro (Pie de la cuesta, Campo militar, Jardines de la hacienda; location will be assigned once your selection is confirmed)
• 80% spoken French (minimum)
• 70% spoken English
• Availability for rotating shifts
• Minimum level of studies: high school (supporting documentation will be requested)

Main functions:

• Provide 1st level user support
• International customer service
• Documentation and reporting
• Ticket handling
• Support via telephone, chat, and email

We are offering:

• Direct permanent contract
• 100% payroll salary

Benefits:

• 12 vacation days upon completion of the 1st year [increase in days according to law]
• 25% vacation premium
• 30 days of aguinaldo
• Major Medical Expenses Insurance
• Life Insurance
• $590 monthly grocery vouchers

Be part of our team! Tata Consultancy Services is an equal opportunity employer; our commitment to diversity and inclusion drives our efforts to provide equal opportunities to all candidates who meet our required knowledge and competency needs, regardless of socioeconomic background, race, color, national origin, religion, sex, gender identity/expression, age, marital status, disability, sexual orientation, or other. We encourage you to apply to our recruitment processes and develop your career in our organization.

-Requirements-

Minimum education: Upper secondary education

• General High School 1 year of experience

Languages: French, English Knowledge: French, English, Customer service Keywords: servicio, service, demostrador, feriante, viajante, agent, representative, agente, representante